Seven Corners Travel Insurance Reviews

My wife and I travel several months of the year. We have probably spent over $20,000 with Squaremouth buying travel insurance policies. Our basic expectation is that these policies will logically cover losses incurred on any of our trips. I don't read all 20+ pages of each policy certificate and even if I did, it's hard to envision every potential issue we may encounter. We have trusted that these provide logical and reasonable coverage. We have made a few modest claims over the years, but nothing significant.

This was an unusual claim for us, a volcano eruption near Borneo had closed down all Borneo airports and our flight was cancelled from Singapore to Kutching Borneo. The airline rescheduled us for 2 days later and we stayed in an airport hotel in Singapore for 2 extra days. They were unsure when and if airports would reopen anytime soon. Seven Corners, the insurance carrier reviewed the claim in a timely manor. They asked for more documentation, which I immediately provided. They transferred a partial settlement into our bank account before we even got the 2 letters. They split the claim into 2 claims, 1 they approved and the other they denied (($134.40). I was expecting that the 2 days we missed in Kutching, Borneo as part of our tour package would have been reimbursed. We reduced the potential loss by contacting our tour organizer and informing her of our 2 day late arrival and she was able to move all the activities on the 2 days me missed into later days. Our loss, itemized by her was 2 days lodging we paid for and did not receive. Reasonably and logically I expect this to be covered, only to my dismay, find out technically it was not covered under interruption or delay. I suspect that all policies are like this and shame on the carriers for not providing such basic coverage vs trying to avoid any and all payouts.

Sincerely,

Ron
Ron Schechter
909-344-6667