See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
It was extremely easy getting my insurance. I made a mistake on the return date on my husband’s policy so I reached out to customer service with an email, and my problem was solved right away. We will continue to use this travel insurance.
Though we did not file a claim, our return connecting flight to our final destination was delayed several hours for confusing and changing reasons given by the airline gate agent. I was aware that filing a claim requires documentation from airline. The gate agent would not provide any documents covering the flight delay. She sent us to the “airline Service desk” which was packed with a long line. I asked the agent if we could obtain documents covering our delayed flight at our destination and was told, “Yes, of course.” But when we la died in our home city, the airline counters were closed and the only office open was baggage claim. The reasons for our 3 hour+ flight delay was first weather, then crew, then Norfolk air traffic control. I think there should be a simpler way for travelers to make a claim without trying to get a statement from the airline in the midst of the chaos. It was a long delay in Atlanta, and when we arrived in Norfolk we experienced another delay for a gate issue, then an hour wait for luggage to be unloaded from the aircraft. I am just saying that trying to obtain documentation for all of that is not practical or possible.
The policy purchasing experience went very well. I got the coverages that fit our needs at a price that was acceptable. Our travel plans changed adding days on the front end. I contacted customer service, and they quickly and efficiently updated / reissued the policy to meet our needs. They were very professional and very helpful.
Was relatively quick after I submitted all needed documents.
I experienced a very unfortunate accident. It was not for alot of money BUT it did cover what I was out of pocket for. Had never filed a claim before. Seven Corners was very proactive in keeping in touch with me and letting me know they were reviewing my claim. If all goes well I should get reimbursed within a few days. Entire process took about 10 days. THANKS
Needed assistance in Italy to find a medical clinic for a gastrointestinal issue. The service rep was very helpful, courteous, professional and provided excellent advice. First time using this service and very pleasantly surprised with the great service!
Purchasing the insurance was easy to do I hope my claim will be processed as easily.
I submitted my claim information after receiving partial payment from my primary insurer. The process with Seven Corners was very smooth, except for having to file a subrogation form, even though the primary insurer had paid. In the end, the entire outlay was reimbursed - very pleased with the result.
Absolutely terrible. Will never recommend this to friends or family, and will never use this again.
I assumed you would offer more on the spot assistance after the accident and help make arrangements to get me home. I was totally on my own and had to make grueling plans to get me and my suitcases home again and back to my doctor. I just finished repair surgery and will be filing my claim for expenses to date. I bought something, when I purchased this "accident" insurance, but I really did not understand what I bought. Or what I would need once an accident happened. I hope the reimbursement process goes well, as I think I just got a paper work processing service only, and not a personal help after the accident service. At this point I am neutral about this insurance company as a claim mere paper processing company, since I have not yet filed my claim. First post-op is still a week from, now so I will provide my claim after that time.
Last updated: September 23, 2026