Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
247,877
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AVG. MONTH
2,297
Total Reviews
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SINCE 2007
4,541
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,541 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2944
  • 4
    827
  • 3
    323
  • 2
    126
  • 1
    197
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  • Seven Corners policy: Trip Protection Choice

    I be so ill on a weekend and it was extremely frustrating not being able to reach anyone about my benefits. I ended up not needy
    Education treatment or having to make changes to my itinerary

    Sari from NJ
    Review Received: July 22, 2023
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    3 out of 7 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Took a couple of tries to make sure the names on the coverage matched our passports, but they did get it right before we left.

    Linda from VA
    Review Received: July 19, 2023
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    2 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    My luggage was delayed 4 days on my trip to Spain. I called Seven Corners for assistance, and spoke with a customer service agent named Janetta Wade. Janetta was very helpful in providing me with information on my coverage and how to start a claim.

    Julie from WA
    Review Received: July 19, 2023
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    11 out of 13 people found this review helpful

    Review Updated: 08/16/2023

    The claim process was handled easily, and Seven Corners was very easy and pleasant to deal with. I will use them again in the future, and recommend the company to friends.

    Seven Corners policy: Trip Protection Choice

    Seven Corners was fine, but it was a bit cumbersome to add additional amounts. to my cancel-for-any-reason policy. With other carriers, it has been a more streamlined process. When I contacted them by phone, however, they were very helpful. I would rate my overall experience with Seven Corners as positive.

    James from MA
    Review Received: July 18, 2023
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    6 out of 7 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Had a flight delay which caused a missed connection, and an unintended stay in the connecting city (London). Tried to reach "24 hour customer assistance" only to find out they only operated during normal business hours in the United States, so that when I attempted to contact them at 6am in Istanbul, I found out that they wouldn't open for 8 hours. When I was finally contacted, it was too late to do anything. I resent the advertisement about 24 hour customer assistance which is simply untrue.

    Ronald from MD
    Review Received: July 18, 2023
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    28 out of 29 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Helpful dialog with agent over WhatsApp, in regards to a cancelled return flight. Filed a claim upon my return, 2 weeks ago, and the procedure seemed straightforward, am currently awaiting a response.

    Richard from MA
    Review Received: July 15, 2023
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    4 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I had to adjust my trip length and coverage which was an easy experience with customer service. I thought it might be difficult but it was friendly and easy to do. Made me feel more comfortable with my trip! Customer service was great!

    Brenda from MT
    Review Received: July 11, 2023
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    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Very helpful, but have not had any feedback on my claim. Waiting to hear back.

    Macon from MD
    Review Received: July 10, 2023
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    1 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I made contact early on Sunday morning, June 25 for guidance and how to proceed. We lost our airline reservations and had to incur a hotel bill and dinner that evening before being able to secure an alternate flight out of Fort Lauderdale the following day. Now I realize this was early on a Sunday morning, and the “A-Team” was probably not on duty. Since I was in an environment where accessing the Internet was extremely challenging, I was hopeful Squaremouth would have been able to assist with new arrangements, but I was told this was not part of the coverage. However, I believe I left my name and contact number with the person who answered the call and I was waiting for a callback on Monday, June 26, unfortunately, I never received a call. The claim is in process and I’ll be more than happy to discuss it with you further after the insurance company has made a decision.

    Susan from VA
    Review Received: July 9, 2023
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    6 out of 8 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    last leg of our air travel was canceled so we intend to file a claim after we hear from United about a refund for this flight

    stephen from CO
    Review Received: July 6, 2023
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    0 out of 4 people found this review helpful