Seven Corners Travel Insurance Reviews

Our trip was canceled by the tour company. They seem to be having difficulty and have canceled many trips, usually just days before scheduled departure. Seven Corners has been very cordial but asked for many pages of information for our claim. I have sent in 54 pages of information to them and have been told I must wait up to 30 dayes for a response. So I am currently waiting. I have no idea how long this will take but I am asking for a little over $26,000 to be reimbursed so I am sure they will take their time. There were 3 travelers all insured on this policy.

Most horrible experience with an insurance company in 40 years. My recommendation is to never use this company. If I could give it less than 1 star, I would. After purchasing the policy, the confirmation letter included a specific coverage that was not included online during the purchase process. I contacted Seven Corners online Customer Service about this issue via email. Received information on this specific coverage in writing via email. Based on the information I received, I called to add that specific coverage only to be told that it had to be purchased during the purchase process which was contradicted the information received via email. I explained this is not what I had been told via email--and even sent the email back so it could also be reviewed by a supervisor. Was basically told "too bad" by the supervisor as well. I gave up trying to resolve the issue because Seven Corners obviously does not care about customer service after the purchase is completed. So glad we didn't need to file a claim because it would probably have been a nightmare, but if I had, I would have sent it to the CEO of the company.

Great service

Customer service agent was friendly, answered my EXACT question, was not reading from a scripted answer, spoke in clear understandable English, and didn’t make me rushed.

It is my 4th times purchasing travel med insurance with 7 corner either directly or indirectly. . I never needed to file a claim so i cant comment more on 7 corner srvice.

Seven Corners answered all my questions and paid my claim. The process took some time as Seven Corners was short-staffed for the amount of claims, but they kept me informed about the process and apologized for the delay. We have purchased travel insurace with Seven Corners in the past, but never needed to file a claim. I am very satisfied with Seven Corners handling of my claim and will purchase my travel insurance with them in the future.

It was easy to sign up. I had some questions that customer service answered. The policy gave us peace of mind even though we did not need it.

Affordable. Easy to purchase. Questions about coverage prior to purchase (recreational biking) were answered and explained. Med Evac coverage limits were higher than most companies.

I filled their claim form out and they responded requesting more information and receipts. I provided them with letters from the trip suppliers that listed the full amount paid and their no refund policy. It seems Seven Corners want a copy of the payments, but I don't know how to get a copy of the credit charges unless I can get a copy from Chase. They also requested a doctor's note about my Covid-19 diagnosis. The doctor filled out the form and signed it. Anyway, hopefully this will be resolved soon.

Purchasing a policy was very easy. Agent explained options giving choices. Price was reasonable.Luckily didn’t need to use. Will consider using Squaremouth again!