Am I covered if I contract the coronavirus while traveling?

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You may be covered by travel insurance if you contract the coronavirus during your trip.

If you become infected with the coronavirus while traveling, you should contact your provider’s 24-hour Emergency Assistance department as soon as reasonably possible. Depending on your policy, Emergency Medical and Medical Evacuation benefits may be available to you.

The Emergency Medical benefit covers medical expenses if a traveler becomes unexpectedly ill while on their trip. The Medical Evacuation covers transportation costs to the nearest adequate medical facility, as well as transportation home if the treating physician deems it necessary.

It is important to contact Emergency Assistance as soon as possible so your travel insurance provider can begin working with you on your situation, including explaining coverage and arranging medical care. On a case-by-case basis, your travel insurance provider may pre-certify medical payments for your hospital stay and treatment, as well as any necessary transportation.

This information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET, seven days a week, and are delighted to help!

Notes to editors

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