AXA Assistance Travel Insurance Reviews

No complaints but as always, read before you buy the fine print in any policy you are considering. fortunately, we did not have any problems with our trip and do not need to make any claim

I spoke to a representative prior to my trip to Japan, just to make sure all was in order. He was polite and answered all my questions.

Ease of getting the policy, clear presentation of terms cost etc!

Purchased insurance for trip twice. First trip was cancelled due to illness. Was advised incorrectly to reschedule which did not allow for claim to be filed. Had to fully cancel first trip to file the claim. Once done there was no issue filing or receiving payment.
Rescheduled trip after claim was complete and purchased 2nd policy. Misinformation was my only issue.

We have used Squaremouth for several years and found them very easy with whom to deal!

Next time I would rather just purchase medical coverage.

Will be able to proved better feedback after claim process is complete

AXA rep. was cordial and informative when I called with a question prior to the trip.

Interaction with customer service pre-departure, when I asked about claim procedure with doctors / hospitals overseas, was very positive. I felt I was talking to someone intelligent and knowledgeable.

The website provides a very good general comparison chart between insurance. Filter selections are excellent, appropriate and useful. With the Squaremouth guarantee, Squaremouth has become my go to site for travel insurance.