battleface Travel Insurance Reviews
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Overview
Battleface provides customizable plans for both domestic and international travelers. Instead of predetermined coverage, their Discovery Plan lets customers create a policy by choosing the benefits and coverage limits that fit their needs.
See how battleface compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Battleface reviews often remark that customer service agents are kind, attentive, and helpful when contacted. Some customers report that the provider’s claims process needs improvement, citing a lack of transparency and slow response times as primary issues.
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“battleface policy: Explorer
My 2nd flight was delayed 24 hours due to a maintenance issue with Delta. I contacted Battleface since I had an extensive policy and was told by the agent that my plan ONLY covered trip cancellation (and not delay!). I find that absolutely ridiculous (and knew it wasn’t true given my policy summary).
When I returned, I got a competent agent (but shouldn’t have had to try twice). They require a TON of documents to file a simple claim though also and don’t give any per form, just actual expenses and need proof of payment t for things you aren’t even trying to get reimbursed for.
Elizabeth from MIReview Received: March 6, 2022Was this review helpful?83 out of 93 people found this review helpful
Last updated: October 27, 2026