battleface Travel Insurance

Overview of battleface Travel Insurance

Launched in 2018, battleface is an innovative travel insurance provider that caters to travelers who want more control over their coverage. Unlike standard, ready-made travel insurance policies, battleface allows you to build a policy from the ground up that best fits your specific trip needs. The UK-based provider has grown into a globally recognized travel brand with a steadily expanding portfolio of products.

battleface currently offers two unique travel insurance plans on Squaremouth, including the popular Discovery plan for single trips and the Multi-Trip Annual plan if you’re looking for year-round protection. Both plans are known for their adventure coverage, offering protection for over 200 unique sports and activities.

In addition to providing excellent travel protection, battleface is also an environmentally conscious organization. It offers paperless policies and allows customers to file claims through a mobile app, minimizing paperwork and waste.

How Reliable is battleface Travel Insurance?

While battleface isn’t as established as other providers in the industry, it is still a reliable insurer that can be trusted to handle your unique travel needs. The provider offers coverage to 185+ destinations around the world, allowing you to be protected no matter where your journey takes you.

battleface policies are underwritten by Spinnaker Insurance Company, which holds an A- (Excellent) rating from A.M. Best. battleface also holds an A+ rating from the Better Business Bureau, a rating only given to insurers that demonstrate exceptional reliability, trustworthiness, and commitment to customer service.

Our Take: battleface is one of the most unique providers on the market today and one of the top adventure travel insurance companies on our platform. Its popular Discover plan bridges the gap between affordability and customization by allowing you to essentially build the perfect policy for your specific trip from scratch. This approach lets you enjoy all the benefits you need without overpaying for the ones you don’t foresee yourself using while away from home.

battleface also offers an annual travel insurance policy that provides year-round trip protection, regardless of how many times you plan to travel over the plan’s 12-month coverage period. This multi-trip plan comes standard with up to $250,000 in Emergency Medical coverage, as well as limited Trip Cancellation and Trip Interruption protection. At its price point, it’s one of the most well-rounded annual plans available.

While battleface has a lot going for it, the provider may not be a good fit for every traveler. For starters, customizing a policy from the ground up can be time-consuming and is not ideal if you prioritize convenience. In addition, the provider has relatively low customer satisfaction scores, which may give some travelers second thoughts.

battleface Customer Service Ratings

One of battleface’s core principles is to “create value by concentrating on the customer.” All battleface policyholders have access to tailored customer service before their trip, as well as 24-Hour Emergency Assistance while traveling.

The following ratings are based on reviews from verified customers, who scored their experience with the provider before, during, and after their trips.

While battleface is not the most frequently reviewed provider on our platform, it does receive consistently positive feedback from customers. Many customers specifically highlight the provider’s pre-trip customer support, noting that the team is responsive, helpful, and thorough in ensuring travelers understand their coverage before departure.

One of battleface’s weak points, however, is the quality of service it provides policyholders while traveling. The provider offers 24 Hour Emergency Assistance services through Robin Assist, a tech platform launched by battleface in 2023 that provides services like multi-lingual 24/7 customer support and claims handling. Low scores in this department generally mean that a provider is hard to reach or doesn’t provide exceptional customer support during stressful situations.

See what recent battleface customers had to say about their experience with the provider:

Pros & Cons of battleface Travel Insurance

battleface travel insurance is known for its customizable adventure plans, allowing active travelers to tailor coverage to their specific trip needs. While most providers offer standard, turn-key travel insurance policies, battleface is one of the few insurers that allows you to manually pick and choose the benefits that best suit your travel plans. This unique approach can help keep costs low by ensuring you’re not paying for coverage you don’t need or want.

battleface’s policies are also popular among adventure travelers due to their affordability, customization, and high coverage limits for medical benefits. To be specific, both plans available on Squaremouth offer up to $100,000 in Emergency Medical coverage and up to $500,000 in Medical Evacuation coverage, which is generally enough coverage if an accident were to happen while participating in an adventure sport or activity.

On the downside, customizing a policy can be a time-consuming process compared to simply buying a pre-built policy from a different provider. You also need a good idea of the type of coverage you need for your trip to avoid any mistakes when building your plan. If you value convenience over affordability, then the battleface’s Discovery plan is likely not the best option for you. battleface plans also come with secondary coverage, which means you will be required to file a claim with your primary insurance first, such as your regular health insurance policy, before filing with your provider. This can often result in additional paperwork and a longer claim processing time.

As mentioned above, battleface customer satisfaction scores are relatively low compared to other leading providers due to a limited number of reviews. Most negative reviews revolve around the provider’s in-trip customer service and claims support. If you’re looking for trip protection that’s backed by a highly-rated provider, you may want to compare additional quotes on the Squaremouth marketplace.

Ready to explore your options? Compare battleface plans against other top providers.

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Which battleface Plan is Best for My Trip?

battleface currently offers two policies on the Squaremouth marketplace, comprising a single-trip and annual option. Both plans are comprehensive and offer excellent coverage for sports and adventure trips.

Coverage limits and benefits vary by policy. See how battleface plans compare below:

Discovery

When it comes to customization, few plans offer more flexibility and personalization than battleface’s Discovery policy. Built on the idea that no two trips are identical, it allows you to essentially create a policy from scratch that includes the benefits you need for your upcoming trip. The plan comes standard with Trip Cancellation coverage. From there, you can add various benefit packages for a small fee. This can be cost-effective since you’re not overpaying for coverage you don’t intend to use. This policy is ideal if you’re on a budget or want complete control over your coverage. This policy is also featured on our Best Adventure Travel Insurance list due to its affordability, high optional medical coverage limits, and wide-ranging sports and activity coverage.

Multi-Trip Annual

battleface’s annual travel insurance policy is designed to provide customers with year-round travel protection, regardless of how many trips they decide to take. Unlike Discovery, this Multi-Trip Annual plan comes with a wide range of built-in benefits and coverage limits. As shown in the chart above, the plan comes complete with up to $250,000 in Emergency Medical coverage and up to $500,000 in Medical Evacuation coverage, which is higher than most annual plans listed on Squaremouth. Multi-Trip Annual is also one of the few annual plans on the market to provide some form of Trip Cancellation and Trip Interruption coverage, even though it may be limited to $1,500 and $2,250, respectively. This plan is a great option if you plan to travel multiple times throughout the year and don’t want the hassle of purchasing a new plan each time you travel.

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Compare battleface to Other Travel Insurance Companies

See how battleface compares to other top-rated travel insurance companies side-by-side. Simply choose a provider from the dropdown menu to get started.

Plan Features
Overall Coverage	Broad, customizable, adventure-focused	Broad coverage, with options for customization
Cost	Moderate, with customizable options	Moderate pricing with flexible plan options
Customer Rating	4.1 Good 98 Reviews	4.5 Very Good 208 Reviews
AM Best Rating	A- (Excellent)	A (Excellent)
Unique Benefits	Adventure coverage, CFAR	Sporting equipment coverage
Insurance Partners	Backed by Spinnaker Insurance Company.	Backed by BCS Insurance Company and Jefferson Insurance Company.

How Much Does battleface Travel Insurance Cost?

The cost of travel insurance is determined by a wide range of factors, including your age, your trip length, and the travel expenses you wish to insure. Add-ons and policy upgrades can also help determine how much you spend on a policy.

battleface is among the most affordable travel insurance companies on the market, with an average premium of just $142.95 for comprehensive coverage. For context, battleface holds the second-lowest average premium of any provider on our platform, with the vast majority of travel insurance companies maintaining an average premium of over $200 for policies with cancellation coverage.

Generally, most comprehensive plans cost between 4-10% of your insured trip costs. For example, if you insure a $10,000 trip, you can expect to pay between $400 to $1,000 for your coverage. However, battleface policies often cost between 2-3% of a customer’s insured trip expenses. This results in much lower premiums in comparison to other insurers.

These low average premiums are directly related to battleface’s unique approach to trip protection. By allowing you to design your own coverage, it’s easy to find affordable travel insurance that includes the benefits that matter most to you. With this in mind, it’s possible to spend slightly more money on travel insurance for a more complete policy that doesn’t require customization.

battleface Customer Satisfaction Ratings vs. Competitors

The Overall Customer Rating takes into account real reviews from battleface customers. While providers with lower scores may seem less appealing, rest assured that our expert product team constantly reviews all travel insurance companies listed on Squaremouth to ensure quality standards are met.

battleface is not as highly rated as other providers on our platform. When reading past customer reviews on Squaremouth and other platforms, it appears many of the comments are to do with the provider’s claims process and emergency assistance services provided during a trip. With that said, battleface is highly responsive to negative reviews and actively works to resolve customer concerns, which is a key reason the provider maintains an A+ rating with the Better Business Bureau.

Is battleface Travel Insurance Worth Buying?

Yes, battleface policies are worth buying, especially if you’re planning a trip that involves adventure sports or activities. The provider offers policies designed for travelers who are visiting remote destinations or have active itineraries, where medical emergencies and evacuations can quickly become costly.

battleface plans cover more than 200 unique adventure sports and activities, more than most providers found on our platform. Both plans available on Squaremouth include at least $100,000 in Emergency Medical coverage and up to $500,000 in Medical Evacuation coverage, which can be critical if an accident occurs while skiing, hiking, diving, or participating in another covered activity. These plans can protect you from the high out-of-pocket costs that can arise in remote areas or countries with limited healthcare infrastructure.

Another reason battleface is worth considering is its customizable approach to coverage, which allows you to pay only for the benefits you need. This flexibility helps keep premiums low while still offering protection in the areas that matter most to you.

​​That said, battleface may not be the best fit for travelers who prioritize convenience or top-tier customer satisfaction ratings. Customizing a policy takes extra time and is generally only cost-effective if you choose to exclude certain benefits from your coverage. battleface also has one of the lowest customer satisfaction scores on our platform for in-trip customer support, which may be a deal breaker if you want best-in-class service while you’re away from home.

Alternatives to battleface Travel Insurance

As mentioned above, battleface is known for customization and strong annual trip protection. If none of its plans work for you, try looking at policies from the following providers.

Travel Insured International is another travel insurance company that is known for its customization. It’s FlexiPAX policy, for example, comes standard with strong coverage, which can be upgraded for a small fee at checkout through optional policy upgrades.

For a highly-rated travel insurance provider, consider Tin Leg. It maintains the highest customer satisfaction score on our platform and sells the top-selling comprehensive plan, Tin Leg Gold.

Similar to battleface, Berkshire Hathaway offers affordable single-trip protection for both international and domestic trips. Its ExactCare line, in particular, is known for its low premiums and well-rounded coverage, and is a good option if you favor convenience over customization.

Frequently Asked Questions about battleface Travel Insurance

Are battleface’s plans comprehensive?

Yes, battleface’s policies are considered comprehensive since they both offer coverage for cancellations, medical emergencies, delays, and baggage loss.

battleface’s Discovery comes standard with Trip Cancellation coverage that covers up to 100% of your prepaid, non-refundable trip costs. However, to be fully comprehensive, the Discovery plan must be customized with optional upgrade packages.

battleface’s Multi-Trip Annual, on the other hand, includes limited Trip Cancellation coverage. Specifically, the plan covers up to $1,500 in prepaid travel expenses. It remains one of the few comprehensive annual plans on the market.

Does battleface offer a multi-trip plan?

Yes, battleface offers an annual travel insurance plan, aptly named Multi-Trip Annual. This plan provides coverage for unlimited trips within a 364-day coverage period.

How many sports and activities does battleface cover?

battleface’s Discovery plan currently covers more than 200 unique sports and activities. This includes coverage for popular land, water, and air activities such as skiing, snorkeling, zip-lining, and hiking.

What benefits can be added to a battleface plan?

battleface Discovery allows you to add a wide range of popular benefits to your plan, including:

• Emergency Medical
• Medical Evacuation
• Trip Interruption
• Travel Delay
• Missed Connection
• Baggage Loss
• Baggage Delay
• Sports & Activities
• Sports Equipment Loss
• Sports Fees
• 24 Hour AD&D

Rather than adding individual benefits to your policy, most of these benefits are purchased as part of an optional upgrade package. For example, Emergency Medical and Medical Evacuation are bundled together in one package, while Travel Delay and Missed Connection coverage are included in another.

Is battleface the best option for adventure travel insurance?

Yes, battleface is one of the top two adventure providers on our platform and is currently highlighted on our list of the Best Adventure Travel Insurance Companies. This list features providers that offer strong protection for adventure trips, evaluating each based on benefits, coverage limits, popularity among travelers, and overall value. battleface is included in this list due to its affordability, offering relatively low premiums and optional adventure-specific benefits like Sports Equipment Loss and Sports Fees coverage.

How much medical coverage can I include on a battleface plan?

With battleface’s Discovery plan, you can add up to $100,000 in secondary Emergency Medical coverage and up to $500,000 in Medical Evacuation coverage. This exceeds our general medical coverage recommendations for most international trips, even for adventurous trips.

The provider’s Multi-Trip Annual plan comes standard with up to $250,000 in secondary Emergency Medical coverage and up to $500,000 in Medical Evacuation coverage. Unlike the Discovery plan, you do not need to pay extra for medical protection.

Does battleface offer enough medical coverage for adventurous trips?

Yes, both battleface plans offer sufficient medical coverage to protect an adventure trip. Typically, we recommend travelers participating in an adventure sport or activity find a plan that includes at least $100,000 in Emergency Medical coverage and between $250,000 and $500,000 in Medical Evacuation coverage. battleface travel insurance options meet this criterion.

Does battleface provide 24/7 assistance?

Yes, battleface offers 24-hour emergency assistance services to all policyholders. You can contact battleface at any point during your trip for assistance with medical referrals, coordinating evacuations, translation services, emergency cash transfers, and more.

How do I file a claim with battleface?

Squaremouth does not handle battleface claims directly. If you need to file a claim with your provider, we recommend contacting them directly to begin the process.

Important battleface contact information and website links can be found below.