What You Need To Know About battleface

Founded in 2018, battleface is a flexible, budget-friendly travel insurance provider tailored for domestic and international adventurers. Recognizing that no two trips are the same, battleface’s modular Discovery Plan allows travelers to customize their coverage with eight optional add-ons, four levels of AD&D (up to $500,000), and an optional “Cancel For Any Reason” (CFAR) upgrade.

As the first à la carte policy on the Squaremouth Marketplace, travelers can build a plan tailored to their needs, starting with cancellation-only coverage and adding high-limit options, including up to $100,000 for Emergency Medical and $500,000 for Medical Evacuation. Baggage Loss, Missed Connection (with a short three-hour delay requirement), and Travel Delay are also available. Backed by Spinnaker Insurance (A- by AM Best), battleface’s Multi-Trip Annual Plan features unique trip cancellation and interruption upgrades ($1,500-$5,000 for trip cancellation and $2,250-$7,500 for interruption) which are not very common among other providers.

Our Take: battleface’s flexibility and adventure-ready coverage make it ideal for active travelers with dynamic travel needs. Although some customers experience variability with claims processing, its high customer ratings and coverage options for extreme sports and activities ensure travelers are well protected. The company’s responsive support team provides added reassurance.

battleface Customer Satisfaction Ratings

battleface Rating Breakdown

4.1 (96 reviews)
Customer Service Before Trip 4.17/5
Customer Service During Trip 2.86/5
Customer Service During Claim 3.52/5
  • Better Business Bureau (BBB) N/A
  • TrustPilot Score 4.4/5
  • Named the most affordable CFAR provider by NerdWallet
  • International Travel & Health Insurer of the Year in 2020 by ITIJ

Check out what travelers like you think about battleface:

battleface At-a-Glance

Pros:
  • Customizable plans to suit specific travel needs
  • All policies include 100% trip cancellation
  • Known for excellent adventure travel coverage
Cons:
  • Customization is great, but it’s also complex and time-consuming
  • Does not provide missed connection coverage
  • Baggage delay benefits don’t kick in until after 24 hours

Ready to explore your options? Compare battleface plans against other top providers.

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Find The Plan That’s Right For You

battleface offers plans for every traveler—explore its plans to choose the best plan for your trip.

Plan Medical Evacuation &
Repatriation
Trip Cancellation Trip Interruption CFAR Option
Discovery $0 100% of the trip cost Optional coverage
Multi-Trip Annual $250,000 Secondary $500,000 $1,500 per person $2,250 per person

Compare All Plan Details

battleface vs. The Competition:
How It Stacks Up

What’s the best provider? That depends on your trip. Choosing the right one can save you thousands. Here’s how battleface stacks up.

Plan Features
Overall Coverage

Broad, customizable, adventure-focused

Broad coverage, with options for customization

Cost

Moderate, with customizable options

Moderate pricing with flexible plan options

Customer Rating
4.1
Good
4.5
Very Good
208 Reviews
AM Best Rating A- (Excellent) A (Excellent)
Unique Benefits

Adventure coverage, CFAR

Sporting equipment coverage

Insurance Partners Backed by Spinnaker Insurance Company. Backed by BCS Insurance Company and Jefferson Insurance Company.

How Much Will A battleface Plan Cost For Your Trip?

Take a look at how the average cost of battleface’s policies compares to similar plans from other top providers

Average Cost of battleface vs. Competitors Cancellation Plans
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* The average premium is calculated using the last 12 months of sales, including trip cancellation, for consumers ages 20 to 59, with a trip cost between $5,000 - $9,999.

The Bottom Line:
Is battleface Worth It?

battleface is a smart choice for active travelers seeking flexible, adventure-friendly coverage. Founded in 2018 to ​​cater to adventure travelers seeking unique travel experiences, the Discovery Plan allows travelers to tailor coverage to their needs, making it ideal for those heading off the beaten path. Although claims processing experiences vary, according to customer reviews, the company is highly rated for affordability and customer support.

Contact Information for battleface

Customer Service: + 1 (855) 998 2928

Hours of Operation:

Everyday, 24 hours per day

Claims Phone: + 1 (855) 425 7911

Claims Hours of Operation:

Monday through Friday from 8:00am to 5:00pm ET

Mail to:
battleface
P.O. Box 211879
Dallas, Texas 75211

Emergency Assistance:

Inside USA: +1 (571) 500 1540

Outside USA: +1 (571) 500 1540

Claims Email: claims@battleface.com

Fax: battleface has not provided a fax number for claims.

Provider Claims Website: Please click here