Why Choose battleface for Travel Insurance

Notable Features
  • All policies include 100% Trip Cancellation coverage
  • Policies can be customized with optional benefits
  • Named most affordable CFAR provider by NerdWallet

Launched in 2018, battleface is one of the newer providers to the travel insurance marketplace. Their unique approach to trip insurance allows travelers to pick and choose benefits and create custom plans that meet their specific needs.

With the exception of Trip Cancellation coverage, battleface’s ‘Discovery Plan’ essentially comes as a blank slate, allowing travelers to build bespoke policies that meet their specific needs. Travelers can add various ‘Optional Upgrade Packages’ that include benefits specific to their concerns, from Emergency Medical to Travel Delay, at varying costs. The reimbursement limits for these benefits are also very generous, such as $100,000 in Emergency Medical coverage, up to $2,500 in delay protection per person, and up to $2,500 in coverage if a policyholder loses their luggage during their trip.

Battleface has recently been recognized by Nerdwallet for their affordable Cancel For Any Reason coverage. The provider has also earned a good reputation among past Squaremouth customers, with only 0.1% of verified customers leaving a negative review.

This provider summary was written internally by a Squaremouth policy expert.

About battleface

At battleface we understand no two trips are the same, so why should your travel protection be? We offer customizable plans for both domestic and international travelers.

Pay only for what you need and choose between Single-Trip Protection or purchase a Multi-Trip Annual Plan — perfect for those who travel more than twice per year.

Best part? We’ve got your back with our 24/7 emergency and travel assistance by battleface’s very own heroes from Robin Assist, so you do not have to worry about the what-ifs.

battleface plans are underwritten by Spinnaker Insurance Company (domiciled in Illinois, NAIC #24376) One Pluckemin Way, Suite 102, Bedminister, NJ 07921 under policy series RIG 1000.


Overall Rating 4.19
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policies sold

negative reviews

0.1% (9) negative reviews to sales
Average on Squaremouth is 0.2%

International Travel & Health Insurer of the Year

battleface was named the International Travel & Health Insurer of the Year in 2020 by the International Travel & Health Insurance Journal (ITIJ).

The ITIJ Awards showcase travel and health insurance companies who provide excellence and innovation across the board.

battleface was recognized for their many accomplishments in 2020, including exceptional service and coverage for Covid-19, the creation of an adventure travel insurance product, and the launch of their policies in the United States.

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Policies Offered by battleface

Discovery Plan

Policy Description:

The Discovery plan by battleface allows travelers to choose the benefits that meet their specific needs and only purchase what is necessary.

Please refer to the policy detail link for full details.

Underwritten By: Spinnaker Insurance Company

Underwritten Location: One Pluckemin Way Suite 102, Bedminster, NJ 07921

AM Best #: 022321

AM Best Rating: A- (Excellent)

Verified Customer Reviews

  • 79 Reviews Since 2020

  • Rating 4 out of 5
    Discovery Plan
    Review Received:
    July 8, 2024
    Joseph from VA Verified Squaremouth Customer

    I purchased the policy mainly for the 24/7 AD&D. OK. Only problem was I had to contact them to add a beneficiary. Not hard, just an inconvenience. That information should have been solicited on the application form.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Discovery Plan
    Review Received:
    July 6, 2024
    Nancy from CA Verified Squaremouth Customer

    No problems

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Discovery Plan
    Review Received:
    June 23, 2024
    Jeremiah from WI Verified Squaremouth Customer

    Filed a claim a week ago and haven’t heard a word other than an automated message. Interaction with SquareMouth customer line was frustrating to understand my options when I was dealing with my trip interruption.

    Response From:
    Franziska Gross
    Response Received:
    June 24, 2024

    Thank you for your feedback, which we’re addressing directly with our customer service team. We see that your claim with battleface was already acknowledged, and our team manager will be in touch with you shortly. Again, we truly appreciate your feedback and please do not hesitate to reach out.

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    0 out of 0 people found this review helpful
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All reviews are from battleface customers

Contact Information for battleface

Customer Service:
+ 1 (855) 998 2928
Hours of Operation:

Everyday, 24 hours per day

Claims Phone:
+ 1 (855) 425 7911
Claims Hours of Operation:

Monday through Friday from 8:00am to 5:00pm ET

Mail to:
P.O. Box 211879
Dallas, Texas 75211
Emergency Assistance:
Inside USA +1 (571) 500 1540
Outside USA +1 (571) 500 1540
Claims Email:
Fax: battleface has not provided a fax number for claims.
Provider Claims Website