Tin Leg Travel Insurance Reviews

My granddaughter had an allergic attack and went into anaphylactic shock 3 hours into an 8 hour flight from Italy to Boston. From the plane to a waiting ambulance and then to Boston Children's Hospital. The event was frightening to all aware of the issue. I contacted Tin Leg Insurance, which I had purchased, to let them know what was happening. After a week of hospitalization she finally recovered and came home.
Throughout the process of filing a claim Tin Leg was attentive, informative and incredibly kind and understanding. Every communication from them started with an inquiry as to how my granddaughter was doing. Additionally, the people who called were supportive to my daughter, the child's mother, who was dealing with everything alone in the hospital as her husband had to stay home and continue to work. I just can't say enough about how wonderful the people at Tin Leg are.
The claim was huge and was paid without complaint or argument. An insurance company actually paid the claim without challenge. They also paid all the extra expenses that my daughter incurred during the hospital stay.
Noone in our family or who hears the story will travel without coverage from this company. I am shocked to hear myself praising an insurance company!!
I cannot say enough about how wonderful Tin Leg is and Squaremouth where I found Tim Leg while web-surfing for basic information. THANK YOU for listing this incredible company. I will be posting my thoughts on the website as I believe people looking for travel insurance should know about this company.

We planned an paid for a Seabourn cruise to So. East Asia, departing 2/14/17. On 1/11/17 my husband broke his leg, and two weeks later learned that he required surgery on torn ligaments and separated ankle bones, which caused the doctor to mandate that he could not go on the cruise. In the latter part of January, we filed a claim with Tin Leg, for $14,000.00 (to recover some, but not all costs of the trip that we were forced to cancel.)
The lady was nice on the phone...but we haven't heard any more about our claim since then. I should have asked how long it takes to process a claim, since it has been about 7 weeks since we filed. I will call and ask how the claim is proceeding.

The 24-hour service was amazing as I faced dropping everything to return to the US when my mother passed away. They were compassionate and efficient.

I goofed when completing the forms for buying insurance. I had the trip lasting from 2/15/17 to 3/25/17. When I called to correct the trip length (2/15/17 - 2/25/17, the person stated a supervisor would contact me as there may be a price change. When Ten Leg responded they stated there was no price change. I think there should have been a price reduction as the trip length was reduced by 1 month. The printing was small and I did not see the 3/25/17.

All positive re dealing with Squaremouth. The customer service reps were very helpful as was the website. I do think the travel insurance could have been a bit cheaper though.

Everything went smoothly. No problems and no need to make a claim.

Prior to my trip the cost of the cruise was reduced substantially .I called Tin Leg to see if I could get the ins. cost reduced. After the agent research the possibility I was given the requested reduction in costs.

I filed a claim January 13th before my trip. I had to cancel because of illness. I filed all of the necessary forms, etc.. It is February 25th and and I am still waiting for this to be resolved......not happy.