Tin Leg Travel Insurance Reviews

I did file a claim and it was handled well. The only issue was locational lack of communication for length of time before representative responded to my email. Overall, the policy was authentic and we received our refund of our trip cost in a timely manner. Thank you

When I decided to file a claim, I called and did not find it to be a great experience...very long wait time that's why I didn't give you 5 ⭐️

Claim process was relatively easy. Claim was processed in a timely manner and was paid in full.

My experience with Tin Leg was outstanding. I had a claim for medical treatment on the ship. All I had to do was send them a copy of my account which showed the charges and a copy of the doctor's statement and I received payment in a very timely manner. I would highly recommend this policy to anyone traveling.

Feedback was slow. Claim was handed off to another handler. The handlers email indicated I needed to fill out more forms but after asking via email I was told this was not required. The claim was paid in full, however no communication was provided. It would be nice to be kept informed during the process.

I was very impressed with them. The info they requested was exactly what I would expect them to need for resolving the claim. They responded quickly and efficiently with checks for the amount requested. The only thing I'd suggest is that somewhere someone should clarify how one should work with the airlines to get what was needed. I figured it out, but that process was not as easy as it could be.

Securing online was effective use of my time. Liked the refund for any reason feature.

extremely helpful lady helped me purchase correct policy, she was very friendly and never irritated by my questions. she clarified everything and helped me make the best decision and I was more protected this year than other ones due to her help. Highly recommend. Never filed a claim but seems to provide excellent service and coverage if needed.

I do not wish to give feedback on my experience just yet. I still must deal with a claim.

Will use again !