Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
My flight got changed at the last minute, and the customer service representative helped me change the dates of my policy. That service, and buying the policy was very good.
Fortunately, I didn't need to file a claim.
Company was very easy to work with. Able to add additional expenses to original policy with no problems. Terms were clearly spelled out. Great customer service.
Very easy to purchase, a bit expensive but had good reviews on consumer reports. Thank you
I'll know better what your service is when I file my claim. I had to cncel the trip at the last minute due to medical reasons.
I had to cancel my trip due to medical issues. I submitted all the requested documentation by e-mail and received a full refund within 3 weeks for the amount claimed.
We are awaiting a medical sign off from my Dr.
Most excellent. The claim was processed in a timely manner.
I have already used them again.
Easy process. Adding on to the amount of coverage needed was a simple phone call each time another deposit with the travel company was required.
The travel insurance purchase was easy, understandable, and exceeded our expectations.
Glad I had it, glad I didn't need it.