Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
346,362
Calendar icon
AVG. MONTH
7,786
Total Reviews
Star icon
SINCE 2014
5,257
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,257 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3809
  • 4
    888
  • 3
    314
  • 2
    120
  • 1
    126
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Economy

    My flight got changed at the last minute, and the customer service representative helped me change the dates of my policy. That service, and buying the policy was very good.

    Fortunately, I didn't need to file a claim.

    Leslie from IL
    Review Received: October 1, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Company was very easy to work with. Able to add additional expenses to original policy with no problems. Terms were clearly spelled out. Great customer service.

    Victoria from ME
    Review Received: September 29, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    Very easy to purchase, a bit expensive but had good reviews on consumer reports. Thank you

    Charlene from CA
    Review Received: September 25, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    I'll know better what your service is when I file my claim. I had to cncel the trip at the last minute due to medical reasons.

    David from VA
    Review Received: September 23, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I had to cancel my trip due to medical issues. I submitted all the requested documentation by e-mail and received a full refund within 3 weeks for the amount claimed.

    Robert from CA
    Review Received: September 21, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    We are awaiting a medical sign off from my Dr.

    James from MD
    Review Received: September 21, 2015
    Was this review helpful?
    0 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Most excellent. The claim was processed in a timely manner.

    I have already used them again.

    Stu from NJ
    Review Received: September 20, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Easy process. Adding on to the amount of coverage needed was a simple phone call each time another deposit with the travel company was required.

    Very Satisfied from MD
    Review Received: September 19, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    The travel insurance purchase was easy, understandable, and exceeded our expectations.

    Dan from AZ
    Review Received: September 19, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Glad I had it, glad I didn't need it.

    James from IN
    Review Received: September 15, 2015
    Was this review helpful?
    0 out of 0 people found this review helpful