Tin Leg Travel Insurance Reviews

Too difficult to add additional coverage to existing policy each and every time more coverage was needed.

Closest to the coverage I needed. You should design a policy more specific to renting someone's house.

Policy was very easy to understand, with clear single sheet summary and access to other info (i.e. definitions, terms). Customer service was good - got a human on the phone quickly who promptly answered questions. I would recommend them...I've used TinLeg more than once.

I chose this rating based on my pre-travel experience with the staff and the ease of purchasing the insurance. I will highly recommend travel insurance to other travelers.

My trip was cancelled by the tour company due to insufficient number of travelers. The policy had no provision for this, so my claim was denied. I think that cancellation by tour company should be part of every policy, even if the cancellation is not due to weather, political unrest etc.

We submitted a claim for my husband and myself. Mine was paid promptly. My husband's claim was only partially paid and I spoke with a representative about a week ago and am waiting for a reply. She was very polite and helpful and I hope the claim will be paid.

This claim has been filed; however, it is on hold until after 12/2/2105 as it involves a claim for travel cancellation with United Air. We have until 12/2 to rebook. We will not be doing so but need to wait until after that date to confirm that we did not rebook and that credit card insurance is not paying a claim under its trip cancellation coverage. This makes sense.

We are very happy with TinLeg as this has been a frustrating travel year. Earlier Turkish Air lost all of our luggage (3 suitcases.) TinLeg did compensate us for this loss. It was not total reimbursement but followed the guidelines and our entitlement.

First time I made a travel insurance claim. This was for an emergency hospital visit in Lucerne. I provided all the information I could think of, but I still thought the claims dept would require more. Not the case. They approved and closed the case much quicker than I expected and with absolutely no fuss or hassle.
Excellent choice of carriers, excellent service far beyond my expectations.

STILL Waiting for a refund after submitting what you asked for. Room mate for that cruise sent in his claim a week after me and has received a refund a couple of days ago.

Competitive rate, excellent service processing a claim, will start with Squaremouth the next time we need travel insurance.