Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
They were very helpful when I called them due to my computer crashing and my loosing all the info prior to the trip. I have recommended your company to a friend
No problems with setting up insurance. My questions were answered.
Easy to transact and purchase policy. Was able to increase amount of policy as trip expenses increased overtime. I would recommend this policy to others.
Price and benefits were great. Never had to file a claim.
I had a swollen knee from hiking and didn't know if I would need to get it aspirated. We called to get information. My knee swelling decreased enough that I needed no treatment.
SquareMouth was the only vendor with whom I spoke, among several, that asserted unequivocally that they would cover a helicopter evacuation from the bottom of the Grand Canyon.
I have a claim still open with square mouth ! So ! I can't really say if this insurance company backs up it's claims or not.
All my contact so far has been positive ! Hopefully they
Will pay the claim with the same positive attitude !
The insurance coverage provided was outstanding and pricing was competitive/lower than alternative sites for required health and travel insurance coverage.
I would urge anyone planning an overseas trip that is not covered by your domestic (United States) health insurance to conduct the appropriate due-diligence and consider Tin leg as your primary coverage provider.
We had to cancel our trip. It has been Five weeks since we put in a claim and I only heard from them now because I finally asked if there were any questions. We sent complete records, we thought, but evidently not complete enough. So we are still waiting.
We lost our cell phone during the trip and filed a claim. After spending a lot of time putting together the required documentation and filing the claim, we learned there was a cell phone exclusion. Would have like to know this before we went through all this effort.