Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Very professional, courteous service. No complications,nor hassle. We will be long term clients and will eagerly recommend this firm to friends, family and fellow travelers.
Courteous service, easy claim procedure, and prompt payment for the claim.
I had to cut short my trip to Mexico this past January 2015, due to a death in the family. I filed a claim and received reimbursement for the portion of the trip that I did not complete. The assistance I received was excellent, and I am very pleased with the outcome, the staff's professionalism and helpfulness, and the ease and clarity of the claim process.
Claims process was easy and expedient. I appreciate that I can compare multiple policies so that choose based on my needs and price point. I have used Squaremouth several times in the past and will continue to do so in the future for all my future travel.
Very satisfied with everything!
I would rate your trip insurance plan first rate. We notified you before my surgery date that the trip was being cancelled. We received reimbursement checks from you in a timely manner. There was no hassle.
Initial claim was processed in a timely manner. I submitted all necessary documents and had no problems with the the claims process. I would highly recommend Squaremouth to anyone traveling outside the United States.
Tin Leg has been pitiful at responding to my claims. I am very disappointed and may not use Squaremouth again.
I was very pleased with the price, service and ease. I will purchasing Twin Leg for my next trip. The claim process took only one call and was paid without hassle or delay.
The claim process is a bit frustration because I sent the receipt of purchases and was asked to include the date of purchases which is on the receipt. More work!