Tin Leg Travel Insurance Reviews

Was unable to find dentist while on trip--hard to communicated with SquareMouth, Often could not talk to a person when trying. Only made contact once.

My trip was canceled by Smithsonian and a prompt refund was sent by SquareMouth.

The identification cards were helpful to have in case of a problem

My claim was miscalculated. The questionnaire asks for the total price, your loss and if you were reimbursed and the amount. Your people deducted my reimbursement a second time and shorted me $937. I called twice and got two different answers as to what I should do. One said to resubmit and the second said to send an email. I did the latter and got 3 unintelligible responses from one of your people who could not write English. I finally asked that she show our correspondence to her boss and I was immediately refunded my $937. I got what I was due in the end but not without persistence.

We usually get travel insurance in case the unforeseen happens and we need to postpone or cancel our plans or need medical transport home. This time my husband got sick and needed a doctor. We The filed for reimbursement when we returned and was it very easy. The check came today. Excellent service!

It was very easy to review and purchase insurance. I did call the customer service rep to ask a question and the response and call were in a timely manner. I can't comment on the insurance itself since I didn't need to use it.

We found Tin Leg trip insurance covered our needs at an attractive price. We plan on using them for our upcoming travels.

I found the trip insurance to cover my needs at an attractive price.

Very easy to buy and use.

Awaiting word to see if claim is paid. There was confusion as to which forms to fill out to make a claim: email information said one thing and customer service person said another. I'm hopeful that I filled out the correct claim form. Can't recommend this policy to other travelers until the conclusion of the claim process.