Tin Leg Travel Insurance Reviews

waiting to hear about claim, so don't have much to say yet

Great Customer Service and Phone Assistance

I didn't like that I had to pay upfront and then put in a claim afterwards. I had called the 24 hr hotline and could not get through.

A phone attempt to clarify coverage terms if an airline strike left us stranded proved more difficult to grasp than I would have preferred.

I filed a medical claim with Tin Leg in the amount of US$113.67 for an emergency medical visit at a clinic while my family was traveling in Canada. After filing all the paperwork, including getting the doctor's statement from Canada, Tin Leg sent me a reimbursement of $103.07 three weeks later. I called Tin Leg 3 times that I paid the medical bills in US funds: $65 cash to the doctor at the clinic and $48.67 in credit card charges for the medicine in the pharmacy, a total of $113.67. Each time a representative would take my information and promised to call back after consulting with the analyst. No one has called or emailed me. I'm extremely disappointed in the way Tin Leg has been handling this case. I'd like to ask if your office can help me with this problem. Thank you very much.

No claim - no problem

Selected Tin Leg for cost and coverage factors in spite of the company name.

Your representatives were very helpful and courteous. I really expected a lot of trouble but my experience with square mouth was very pleasant. I would recommend to all my friends and family.

Although I did not need to use the insurance, it was nice knowing that if we did need to cancel our trip we would be able to get our money back. The process was easy to follow and the price was reasonable compared to other vendors.

Frustrated. Why does it take four more weeks to review my claim? You have had it for four weeks already.

The claims representative was very friendly and took time to explain the claims process to me.