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Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,852
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AVG. MONTH
364
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels USA Comprehensive

    Good!

    Sonia from Costa Rica
    Review Received: June 18, 2024
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    1 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Protect

    My experience with Trawick international has been positive. I will be filing a claim.

    J from LA
    Review Received: June 17, 2024
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    2 out of 8 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    The cost of the insurance was excessively high.

    Kevin from NY
    Review Received: June 16, 2024
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    They were helpful and friendly and followed up with an email confirming what we discussed.

    Joanne from AZ
    Review Received: June 15, 2024
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I didn’t really get any pre-trip instructions so I don’t know what that question meant.

    Richard from TX
    Review Received: June 12, 2024
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Protect

    Trawick quickly connected me to On Call International when I fell fracturing my left femur. However the processes of On Call are inefficient, result in multiple delays and do not prioritize ensuring the best health outcomes for the patient (client). The communication between On Call and Trawick is inconsistent and inefficient which adds to the delays and barriers to the best health outcomes for the patient (client). The summary of the coverage purchased and the actual coverage provided are very different. I still need to full review my policy and submit my claims to Trawick. So more to come. Based on my experience I would not recommend Trawick travel insurance.

    INIS from AR
    Review Received: June 11, 2024
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    26 out of 27 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I did not take my planned trip since the carrier declared bankruptcy. When I contacted Trawick International to get a refund of my premium, they would not refund me the entire amount even thought I did not use any of it. It was insurance for no purpose. I will never use them again. I have notified everyone I could think of to avoid Trawick in every way possible.

    NEIL from IL
    Review Received: June 10, 2024
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    25 out of 28 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Good price and the representative was excellent.

    William from TX
    Review Received: June 9, 2024
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    2 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Protect

    I was apprehensive about buying this insurance because it was cheaper than the rest but I’m glad I did! Even though I didn’t have to use it, I had peace of mind about my trip.

    Katherine from TN
    Review Received: June 9, 2024
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    2 out of 8 people found this review helpful
    Trawick International policy: Safe Travels Protect

    I have had no problems with Trawick International. I am busy filing a claim and should submit it in the next week.

    Judith from NM
    Review Received: June 8, 2024
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    1 out of 7 people found this review helpful