Sales & Service Data

TOTAL SALES
47,251
Since 2012
MONTHLY SALES
1985
Average Monthly Sales Since 2012
REVIEWS
1,283
Since 2012
Overall Rating
4.54 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

47,251
policies sold

0.2%
negative reviews

0.2% (72) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    865
  • 4 stars
    275
  • 3 stars
    71
  • 2 stars
    14
  • 1 star  
    23
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General Information

RoamRight Why buy from RoamRight?

RoamRight offers trip cancellation and travel medical insurance plans for leisure, adventure and business travelers, students and groups traveling domestically or internationally. Whether you’re traveling alone, as a family or with a group, we can help. Our Elite, Preferred and Essential plans will even include one child (17 or younger) FREE with each covered adult. Our plans provide coverage for trip cancellation and interruption, trip delay, lost baggage, medical expenses, emergency medical evacuation, security evacuation, accidental death and dismemberment, etc. Additional upgrades are available for Cancel For Any Reason, Hazardous Sports, Additional Accidental Death and Dismemberment, and more. RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Let RoamRight help you travel smarter wherever you roam!

RoamRight
Executive Plaza IV 11350 McCormick Road Suite 102
Hunt Valley, MD 21031
United States
Telephone: 877-687-7170
Fax: 443-279-2901

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Contact Information

Contact by Telephone
Customer Service Number: 877-687-7170
Hours of Operation: Weekdays, 8:30am - 9:00pm EST
Claims Filing Number: 855-762-6252
Claims Hours of Operation: Weekdays, 9:00am - 5:00pm EST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 866-443-6971 (toll free)
Outside USA 443-279-7335 (collect call)
Contact by Email & Mail
Email: claims@roamright.com
Fax: 443-279-2901
Mail to:
RoamRight
Executive Plaza IV 11350 McCormick Road Suite 102
Hunt Valley, Maryland 21031
Provider Claims Website

For use with these products: Multi-Trip Medical excl US, Essential, Preferred, Elite, Active, Adventure, Multi-Trip

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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