IMG Travel Insurance Reviews

Simple, easy and the best price

I purchased the policy when I made my first trip payment. This was almost a year before my expected departure date. A couple weeks before departure, I noticed that my actual departure date and return date were one day different from those that were covered by the policy. I called the customer service number, explained the situation and got it adjusted with no problem. I received a confirmation email within minutes.

They denied everything. Even doctors I found through their website. It was extremely difficult to try and determine what and who they would or wouldn't cover, and in the end, they covered nothing.

Price brackets are to large, need more price brackets to choose from.

I would use them again.

They were polite and efficient. However I learned that adding additonal travel insurance coverage would be quite costly. My travel plans changed as we added an additional country and destinations. It was more economical to go with a different carrier.

My initial visit to your site, I was very impressed with the numerous items which I could receive coverage for, as well as the cost comparisions of other travel insurance carriers. I felt that I made an informed decision regarding my travel insurance coverage.

I felt very confident purchasing and was certain that if I needed to use the service it would be good

Thanks to squaremouth
for providing the insurance.

The claim we submitted has been there nearly a month and we have not gotten anything but a single email saying they got it. Despite numerous calls to their customer service, who are always nice, we cannot get any updates on it. This is a lot of money at stake and very frustrating. We were not able to go on our trip due to an injury