IMG Travel Insurance Reviews

Overall, I was very pleased with my interactions with iTravelInsured. They were very easy to work. There was only (1) instance in which service could have been better: I contacted Customer Service with a question regarding determining the appropriate amount of coverage for my trip. The amount of insurable risk was scheduled to increase as it came closer to the Trip Date and I wanted to know what steps I needed to take to that regard. The individual I spoke with did not come across as confident with her response. As a result, I called back later to speak with another individual in Customer Service who came across as more knowledgeable and she helped me to understand the steps I needed to take. Since this was a single instance, I would not hesitate to do business with iTravelInsured again in the future.

In comparing the coverage from various companies the value from squaremouth was excellent for the services that I required.

Initial experience with travel insured re pre trip cancellation was terrible. I finally called Squaremouth and they got at terrific manager Wendy from Cardiff by the Sea Wales to work with me and to resolve our pre travel cancellation claim

I had to ask travelinsured to send me a pdf of policy
I liked better when automatic

THERE WAS A PRICE DIFFERENCE WHICH ITRAVELINSURED COULD NEVER EXPLAIN. THEY FAILED TO ENTER THE CORRECT TRAVEL DATES WHICH AFFECTED THE PRICE QUOTED. NOT OUR MISTAKE, BUT WE PAID FOR IT.

I needed to update our policy and it wasn’t very easy. I was actually concerned if we even had coverage with the lack of response I received for a few days. In the end, it all turned out fine, but with almost $20,000 not covered for a few days I felt very uncomfortable.

My on line experience was seamlessly handled. Customer service answered all my questions and suggested the best way to cover my insurance needs. Because it was a family trip, there were differences in the requirements for various family members. The policies that I decided upon covered us all for our vacation.

Have been trying to contact travel insurance and file a claim from April and was not able to talk to anyone.

I got stranded and called the 24 hour phone line ten times. Each time, the operator claimed they could not hear me. I called from 3 phone numbers. Try finding 3 different phones to make an international call. It was a pain in the ***, and in the end, I had to work it out on my own. There was no documentation from Virgin Trains UK regarding the cancelation, so I'm sure my claim will be denied. Waste of money.

All very nice and professional!