IMG Travel Insurance Reviews

This trip had no issues. Flights left as scheduled. Baggage was in decent shape when we claimed them. However, we had the peace of mind that we had coverage for any medical issues or other problems.

The broker only listed half of the trip which left me somewhat vulnerable. I asked before I left and was told it was to late. So what was the point. There was a huge gap in there. Which made no sense

Our experience with IMG was positive and we saved significant money by buying travel insurance from IMG instead of from the cruise line.

Took forever to get paid. I supplied doctor note/form on original claim and IMG insisted doctor put info on their form. Doctors office charged $35, which IMG csr said should be reimbursed and then was told it would not be. I had to pay for same info as previous note. IMG short paid with no explanation and then they finally mail difference which was supposed to be ach. It was extremely disappointing.

All went well , we have used you since, and planned on using you in the future

I did not receive all the claim amount. It was close but my thoughts are the difference was due to the foreign exchange rate

The plans and conditions are described clearly in the documents, including conditions and exceptions.

All of my questions were answered professionally and all requests were satisfied. I would certainly recommend Squaremouth to friends and family.

I call SquareMouth to Purchase the best coverage possible for each upcoming out of country game trips. We have used therm for several years and have had only one claim that they processed quickly without any going back and forth trying to deny the claim. I will continue to use them for future travel and have recommended them to others travelers..