Berkshire Hathaway Travel Insurance Reviews
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Overview
Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
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“Berkshire Hathaway Travel Protection policy: ExactCare Value
was very easy to get the coverage!
Problems---as I travel alot------and the coverage is for US citizens
1. trip must begin in the USA and often I am ENDING 1 trip before beginning a 2nd ----with the return leg out of the USA!
2. coverage should allow for trip beginning and ending anywhere-----if US citizenship is required and home residence is in the US!
Steve
Steven from GAReview Received: April 8, 2025Was this review helpful?1 out of 1 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionThank you for sharing your purchase experience! We’re glad to hear that it was easy! Our coverage does start when you leave your home and end when you return home. You may be able to insure multiple destinations depending on the duration of travel. Please feel welcome to reach out to our service team at 844-411-BHTP (2487). They’ll be happy to assist with your specific situation and any questions you may have.
“Berkshire Hathaway Travel Protection policy: ExactCareProfessional, detailed, communicates well as necessary, fair, and responsive
Robert H from ILReview Received: April 7, 2025Was this review helpful?1 out of 1 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionThank you so much for sharing your claims experience! We’re glad that we were able to help and wish you safe travels in the future!
“Berkshire Hathaway Travel Protection policy: ExactCare ValueEric from ILReview Received: April 6, 2025Was this review helpful?2 out of 2 people found this review helpfulI severely sprained my ankle on a cruise to Mexico recently and had to visit the cruise clinic. The insurance covered my xrays, visit cost crutches and an aircast. Quick reply and quick reimbursement. Whole process took less than 10 days from the time i filed.
“Berkshire Hathaway Travel Protection policy: ExactCare ValueMy brother suggested I use you for my insurance and I was glad I did. The person who helped me purchase it was excellent and I felt secure knowing if I did get sick, I could use that Policy. Thank you for answering the phone and handling my order quickly and simply.!!
Christine from SCReview Received: April 5, 2025Was this review helpful?1 out of 1 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionThank you for choosing BHTP for your travel insurance needs! We’re happy to hear that our coverage provided peace of mind and hope you had a wonderful trip. Safe Travels!
“Berkshire Hathaway Travel Protection policy: LuxuryCareRating contingent on adequate handling of my claim. Our bagged arrival to our destination in Italy was delayed roughly 4 days. We had to purchase clothes and toiletries in the meantime.
Jeffrey from IAReview Received: March 29, 2025Was this review helpful?1 out of 1 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe appreciate you taking the time to make a review and are sorry to hear that you had baggage delays on your trip! I can confirm that we have received your initial claim information, and it is being reviewed by the team. Processing time is currently approximately 15 business days, so we should have a claim determination for your shortly. We wish you safe travels!
“Berkshire Hathaway Travel Protection policy: LuxuryCareI was impressed every stage of the way. They provided triage nurse/physicians over the phone immediately, when we needed in-person visit for prescriptions and the cost of the, they covered the visits and medication conveniently and quickly through their online forms. Highly recommend and will now purchase BH insurance every time we travel!
S from INReview Received: March 23, 2025Was this review helpful?0 out of 2 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionThank you so much for reaching out! We’re sorry to hear that you became ill on your trip and hope you are feeling better. We appreciate you taking the time to share your experience. We wish you safe travels!
“Berkshire Hathaway Travel Protection policy: LuxuryCarelora from WAReview Received: March 17, 2025Was this review helpful?1 out of 1 people found this review helpfulFlight was delayed, we got home 11 hours later. Hotel bill denied because they focus on 41 min delta delay and not on the traveling group delay
“Berkshire Hathaway Travel Protection policy: ExactCare ValueClarified cruise coverage w rep, by phone, prior to cruise.
Bought for peace of mind in case of need, which gladly, we did not
GS from FLReview Received: March 14, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe appreciate your trust in BHTP and are glad to hear that your trip went smoothly! We wish you safe travels!
“Berkshire Hathaway Travel Protection policy: ExactCare ValueDue to a flight change customer service was very helpful in adjusting my coverage. Excellent service!
RICHARD from PAReview Received: March 12, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe really appreciate you taking the time to share your experience regarding your flight change! Safe Travels!
“Berkshire Hathaway Travel Protection policy: ExactCare ValueWe had med injury during the trip which required visit to local ER. We received treatment and paid the medical bill locally. We are back home now and had just filed a claim to Birkshire Hathaway travel insurance for reimbursement of the ER visit, pharmacy and medical supply purchases. Waiting to see if Berkshire Hathaway Travel Ins we purchased prior to trip will help us with the unexpected medical cost during trip. Thank you.
Laurie from IAReview Received: March 10, 2025Was this review helpful?0 out of 3 people found this review helpfulReview Updated: 04/08/2025
Smooth & efficient claim processing - very satisfied. Thank you.
Response from Berkshire Hathaway Travel ProtectionWe’re very sorry to hear that you had a medical injury during your trip and are happy to hear you are on the mend! I do see that a claim has been started and we’ve requested additional documentation. Once that documentation is received, we’ll complete your claim review and provide a determination. Please feel welcome to reach out to us at 855-205-6054 should you have any questions or concerns. We look forward to working with you and wish you safe travels in the future!
Last updated: September 26, 2026