Berkshire Hathaway Travel Insurance Reviews

My husband and I had to cancel our trip because my mother became very ill and was entered into Hospice. She then passed away.
I notified Berkshire Hathaway on November 2 that we had to cancel our trip. My husband tried to contact Berkshire Hathaway on about November 16, after my mother died. We left them both of our phone numbers, emails, and
home addresses. We have not heard anything from them.
We have been very unhappy with their lack of service. We are only trying to recover our flight costs and rental car deposit.
We have used Squaremouth before and have been pleased. This is very disappointing.
Lois Gannon
Cell: 309-912-0535
Loisgannon@aol.com

Knowing I had recourse if my luggage was lost or we were hit by bad weather was comforting

I needed to increase coverage and it was a breeze working with Berkshire

I work in real estate with a Berkshire Hathaway company to I didn't have to think twice before buying insurance. I'll use them again on my next trip.

Very disappointed that I thought I was sold hurricane insurance and a CFAR policy which I chatted online with a rep through squaremouth prior to purchasing. I assured me that was the policy I needed and we had to leave bc hurricane Helene was coming and we under a state of emergency and Berkshire Hathaway wont pay.

I made a claim for unreimbursed expenses related to a canceled cruise and have heard nothing back. No acknowledgement of my claim; no information about if or when it will be paid; NOTHING. Disappointing waste of money at this point.

Overall a good policy for my needs. Only reason I gave one less star is that I called customer service and the person helping me seemed annoyed by my questions. This was my first time purchasing travel insurance so I wanted to understand the terms. She was able to help me but it was less than pleasant.

I was satisfied that the travel nsurance paid for my emergency surgery saving my life. Eventually after laying in urgent care for 7 days . But i was not happy at all with the fact manner if communicating with reps.

Every time i sent an email i received email responses from different people and had to tell them oger and overbthe situation. Phone calls were difficult and getting a Spanish speaking rep was almost impossible.

The reps were all courteous and professIonal . But i still have not received an answer from the last email i sent a few weeks ago. Thank you steven plount