Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
We did file a claim because our travel was delayed and our baggage was misplaced… late to our destination- but have not heard back yet…
Your travel insurance provided no insurance during a medical emergency for my wife while in Paris. Your tele support was useless and your insurance provided no value.
Told by BHTP that my small claim with full documentation will take 12-15 weeks to settle. This seems unreasonably long.
Excellent. I was looking for simple medical coverage for my spouse and I, she for two weeks and myself for about ten days of travel in Italy. We're of a certain age and are able to handle delays, cancellations and other travel issues, but did want something to get us in the hospital or doctor's office door if we took a fall, caught the flue or covid, or experienced any other medical problem. I was not about to pay the $200-500+ that policies covering non-medical eventualities cost. The policies we took out were very reasonably priced, really about the same as the daily cost of medical insurance at home.
I had a question when enrolling. The person who answered the given phone number after just a few rings was helpful, and took the time to get back to the insuring company with an answer to my question. All for a very low cost policy.
Best part was, of course, that we didn't need to use the insurance that we paid a very reasonable price for.
I called and talked to a representative who cordially assisted me and my needs.
Great customer service!
All went well and my agent was very clear and concise in providing me information.
Quick process and payment.
My husband and I had to cancel our trip because my mother became very ill and was entered into Hospice. She then passed away.
I notified Berkshire Hathaway on November 2 that we had to cancel our trip. My husband tried to contact Berkshire Hathaway on about November 16, after my mother died. We left them both of our phone numbers, emails, and
home addresses. We have not heard anything from them.
We have been very unhappy with their lack of service. We are only trying to recover our flight costs and rental car deposit.
We have used Squaremouth before and have been pleased. This is very disappointing.
Lois Gannon
Cell: 309-912-0535
Loisgannon@aol.com
Review Updated: 12/31/2024
I’m satisfied with the final result of my claim with Berkshire Hathaway Travel Protection. The only negative in my experience is that it took longer than I expected for the claim to be settled.
Knowing I had recourse if my luggage was lost or we were hit by bad weather was comforting
I needed to increase coverage and it was a breeze working with Berkshire
Last updated: September 26, 2026