Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
Prior to my trip I became very sick. I was throwing up and feeling very ill. I couldn't get out of bed. I found out I was pregnant. I contacted the insurance company to see if I could cancel my trip and get my money returned. They said that pregnancy is not covered. I ended up canceling my trip and lost almost $2800. What is the purpose to pay for travel insurance if all they do is deny coverage. I will never purchase travel insurance with this carrier again.
Very disappointed
Easy and person on the phone was very helpful in getting me the quote I wanted
The customer service lady was very informative and patient with my first-time-customer questions.
I am waiting on my claim
I was flying into Cancun for a wedding right when a hurricane was hitting. I was afraid we needed to cancel our trip. When I called the agent told me I’m not able to, since we have to wait for the flight and the hotel to cancel our trip. We ended up going and the hurricane passed. Next time I know which insurance to get. I just wish I was educated a bit more in which policy does what. Either way, I’m happy I purchased!
I was well impressed with my experience buying travel insurance. It was my first time doing so with this company. The price was great, the application process couldn't have been more straightforward, and when I had to contact customer service during my travel, I was connected quickly to a knowledgeable agent based in the U.S.
Customer service was very vague and couldn't give much advice, only assistance on how to file a claim.
Best bang for the buck. Have had a claim in the past which was handled easily, but not this time. My go to for travel insurance
My son injured his toe quite severely on our trip. I called and was given all the information I needed and was approved for medical care while in Portugal. The closest hospital was a public hospital and they were able to care for him sufficiently and did not take insurance, so we did not need to pursue the claim any further. However, I have no doubt that the agents would have worked with me to help me through the whole process if we would have needed to submit a claim.
I was on layover in Egypt air and someone pretending to be Egyptair representative charged $335 on my pay pal account