Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
Waiting for respond on submitting the claim
I sent them all documentation and never even received confirmation of receipt. I haven't heard anything.
Please contact me for the claim
Very easy to apply for and get a policy, very clear on coverage. Customer Service was outstanding when a policy adjustment was needed.
None
Looking forward to finding out how it goes with the claim I filed. Otherwise my experience has been excellent.
I am waiting to hear back from the rental company. They are claiming we damaged the car. I sent them in pictures we took before we got in. If they try to say we owe them, I intend to file a claim. We did not damage the car.
Prior to my trip I became very sick. I was throwing up and feeling very ill. I couldn't get out of bed. I found out I was pregnant. I contacted the insurance company to see if I could cancel my trip and get my money returned. They said that pregnancy is not covered. I ended up canceling my trip and lost almost $2800. What is the purpose to pay for travel insurance if all they do is deny coverage. I will never purchase travel insurance with this carrier again.
Very disappointed
Easy and person on the phone was very helpful in getting me the quote I wanted
The customer service lady was very informative and patient with my first-time-customer questions.