Berkshire Hathaway Travel Insurance Reviews

We had a trip interruption because of my child's passport loss. I called the customer service, and the claim was established right away. I appreciate the assistance. I have uploaded all the documents related to the claim and am awaiting the review and response. Thank you.

Haven't heard from them in 3 weeks since providing details about my claim.

Very slow to resolve claim

We bought our policy over a year in advance, so didn't have the final travel dates at the time of purchase and forgot about it. We called on the day of departure to shorten the trip and modify the travel dates. While it had to go through a supervisor for review, our modification request was processed promptly. We didn't have any claims on this trip.

This has been horrible. They didn't help you in a timely fashion they were closed during the trip. It was not helpful.

Very easy to enroll. Customer service answered all my questions prior to my purchase.

Customer service answered my questions.

I put the return date incorrectly on the original policy. It was quickly corrected on the phone before I left home.

After I submitted the claim, after about 11 days, I got the message acknowledge they have received the case and will get back to me in 15 business days (approximately 3 weeks). I am in the waiting period now.