Berkshire Hathaway Travel Insurance Reviews

We provided them with all the documentation and now they are asking for it in every single person's name, including the other travelers we were with. I will never ever purchase travel insurance again from that company or go through you as an agent. See attached letter:

Dear Amy,

Thank you for the information regarding your Trip Interruption claim. Your claim number is 02586036. Please refer to this number when communicating with us about your claim.

In order to process your claim further we appreciate you sending the following documentation so that we can continue our review:
• Travel Documents showing you were staying at the location with Shaiela Bhuiyan, the invoice provided is not in your name. Please provide a hotel invoice listing the travelers staying at the location and a flight itinerary/boarding passes for Shaiela Bhuiyan.
• Proof of Payment for Krystal Grand Los Cabos Reservation to Resort - Copy of credit card or bank statement/paid invoice
• Proof of your portion of the Trip payment - Copy of credit card or bank statement showing amount you paid for Krystal Grand Los Cabos
• Flight Itinerary/Boarding Passes of Flights Actually Flown
• Original Complete Round Trip Flight Itinerary- Copy of flight itinerary showing travelers, flight information, dates of travel, costs & payments for the airfare
• Proof of Payment - Copy of credit card or bank statement if not already provided within airfare invoice
• Proof of Reason - Documentation from the airline stating the reason for delay/cancellation
Our customer service team is always available to assist you, Monday – Friday 7am to 7pm CDT.

We appreciate your business.

Regards,

Samantha Ramey
Claims Examiner | Berkshire Hathaway Specialty Insurance
P: 855-205-6054 Option 2 for Claims
F: 715-303-6328
Mailing Address: PO Box 2986, Clinton, IA 52733-2986

Thank you for helping us through out claim process. And of course thank you for keeping our travel stress free. Very much appreciated.

Review Updated: 12/17/2023

Very helpful and very prompt.

Review Updated: 12/03/2023

Reasonable processing time (about 5 weeks).