Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
I've never had to file a claim before with travel insurance, so I am not sure how long it takes. I hope to hear from them shortly.
They've been very unsatisfactory. I filed a claim and have been told it probably won't be covered. Terrible service.
During my recent trip to Europe, my luggage did not make it to my intended destination. In this stressful situation, I reached out to Berkshire Hathaway for assistance, and I must say, their responsiveness and support were commendable. They guided me through the entire process with great professionalism.
I was pleasantly surprised at how straightforward the online claim submission was and to my delight, my claim was swiftly approved. Even more impressively, within a mere week, the funds were deposited directly into my bank account.
am more than satisfied with the outcome and their outstanding customer service.
I called customer service to change the start date of the actual trip. This was done quickly with no additional charge. Overall, I was very pleased with the experience.
Initial policy setup was straightforward, fees were reasonable, and early communication was thorough. Claims for unexpected delays in travel are still pending, so am still evualating the overall value of the insurance itself but am hopeful that it will prove handy to have because I travel a fair bit and the peace of mind would be well worth it.
My initial flight was cancelled while I was on my way to the airport and I was rebooked on a flight the following day; it was fairly easy and quick to file a claim for my extra trip to the airport, and the claim was handled and granted within a week or so. This is my first time buying travel insurance and I'll definitely be doing it again!
Initial trip was delayed due to covid, needed to ask for change of dates with proof of change. It was done which I was pleased with, however, the process was not smooth and initially got different answers from different people.
Everything I needed for peace of mind. Agent answered questions to make my choices.
It was easy enough to make a claim. Now we are waiting for refund.
On July 27 I called you and spoke to Rhonda who was very helpful. I explained that we left the U.S. on June 28 for Reykjavik, Iceland to begin a cruise on the Greg Mortimer on July 1. The trip was cancelled as the ship got caught in pack ice and destroyed a propeller and was towed to northern Norway for repair. We were given half price off a shorter cruise departing Swalvard on July 8 and had to make our way there. She told me that I would receive an email with a link to the claim form. I'm still waiting for that link. Please advise. We kept all receipts regarding this.