Berkshire Hathaway Travel Insurance Reviews
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Overview
Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
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“Berkshire Hathaway Travel Protection policy: ExactCare Value
I was stranded as part of the Air Canada strike. I called both Squaremouth and Berkshire and was told that my policy would not provide any payment for travel delay. I will never purchase another policy from Square mouth. Why would Squaremouth sell a policy that would not cover a strike?
Rhonda from FLReview Received: August 27, 2025Was this review helpful?0 out of 4 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe’re sorry to hear that you were affected by Air Canada’s strike – that must have been a frustrating experience. We do offer a variety of plans with different covered reasons and benefit limits to meet the diverse needs and budgets of our customers. The plan you selected is our most affordable option, which is why it provides fewer covered reasons compared to our higher-tier plans. We truly appreciate your feedback, as it helps us continue to improve our products and support for travelers. Safe travels in all your future adventures.
“Berkshire Hathaway Travel Protection policy: ExactCareThe agent was helpful and patient. Excellent experience. I will use BH in the future.
SARA A from ILReview Received: August 25, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWonderful! We’re so pleased we were able to assist and that you had a wonderful experience. Safe Travels!
“Berkshire Hathaway Travel Protection policy: ExactCareClaim in Process, they've requested additional information
Kaitlyn from OKReview Received: August 25, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe appreciate you choosing BHTP for your travel protection! I do see that a claim was started, and that payment has been approved. If you have any questions or concerns, please don’t hesitate to reach out to our team at claims@bhtp.com or 855-487-1745.
“Berkshire Hathaway Travel Protection policy: LuxuryCareOur flight got canceled and our rebooked flight was not suitable for us as it had us sitting apart which was not going to work with our young kids. I wasn't exactly sure how to proceed so I called their number. I got an agent right away that explained our coverage and how to proceed in booking new flights. After we got back, we filed the claim and it was paid out in a reasonable amount of time.
Jonathan from MDReview Received: August 25, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe greatly appreciate you taking the time to reach out regarding your experience. Last minute travel changes can be stressful and we’re so happy we could help. Safe travels in all your future adventures!
“Berkshire Hathaway Travel Protection policy: ExactCare ValueThe initial contact w/BHTP was very quick and professional.
"No name please" from VAReview Received: August 24, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe appreciate you taking the time to provide feedback and we’re glad we were able to help! Safe travels in the future!
“Berkshire Hathaway Travel Protection policy: ExactCare ValueWe filed a valid claim and were reimbursed in a timely manner.
Kristine from PAReview Received: August 19, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe’re sorry that you experienced difficulties during your trip, but we’re happy we could assist in recouping the loss. We really appreciate you taking the time to leave a review. Safe Travels!
“Berkshire Hathaway Travel Protection policy: ExactCare ValueThey were very prompt to answer any questions I had.
Rena from NJReview Received: August 16, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionThank you so much for taking the time to leave a review! We’re always glad to assist. Safe travels on all your adventures!
“Berkshire Hathaway Travel Protection policy: LuxuryCareI took out an insurance policy for our trip to Mexico mainly for healthcare and medical evacuation coverage. When our flight was repeatedly delayed and then canceled I had to rebook on another airline. I remembered there was some trip delay and trip interruption coverage so I submitted extra charges I had to make that day such as an Uber to another airport, food and drink and added airfare on another airline. I was very pleased with the claim process. I simply had to file a claim and attach screenshots to an e-mail and await their decision. I was very satisfied with the outcome and the amount covered. I will definitely seek out Berkshire Hathaway for future insurance policies!
Angela from WIReview Received: August 11, 2025Was this review helpful?1 out of 5 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe really appreciate you taking the time to tell us about your claims experience. We’re happy to hear that you found the process so easy! Safe travels in all your future adventures!
“Berkshire Hathaway Travel Protection policy: ExactCare ValueClaim process was simple and straightforward. Response was quick with very good communication
Daniel from FLReview Received: August 9, 2025Was this review helpful?1 out of 2 people found this review helpfulResponse from Berkshire Hathaway Travel ProtectionWe’re sorry to hear you had complications during your trip but are very happy we were able to assist! We wish you safe travels in all your future adventures.
“Berkshire Hathaway Travel Protection policy: LuxuryCareEmilia from FLReview Received: August 8, 2025Was this review helpful?0 out of 0 people found this review helpfulMy claim experience with Berkshire Hathaway Travel Protection went very smoothly and was handled much faster than I expected. The entire process was clear and efficient, and I felt well supported throughout. I am extremely satisfied.