Berkshire Hathaway Travel Insurance Reviews

excellent service

On the trip I developed a urinary tract infection and had to see the doctor onboard our cruise ship. I’m in Medicare with no other insurance. I paid $176 for the doctor’s visit, urinalysis and prescribed meds. I sent the claim info requested via mail a few days ago.

I wasn’t told that if I have medical, my insurance would be useless if I needed to make a claim.

2 months since travel and subsequent very legitimate fair claim. Received 1 email response of working on it. NO response since to further requests for info. This is not insurance. It is a scam to take money and hold it for as long as can. DON'T BUY!!!

My claim is for baggage delay. Submitted info to BHTP. And it is going to take 4-6 weeks? Ridiculous.

Also, their site is not very user friendly. It did not have my policy in its system so I couldn't do anything on line. Had to call. Still a hassle because they sent me a link to a form I had to fill out. It was not easily accessible even then. Just a real pain.

Plus it was very confusing in terms of who I actually had the policy with: BHTP or Squaremouth?

You guys need to make things easy and simple. When someone needs help, their policy should be listed on the site, easily accessible, and detailed instructions of what to do to file a claim should be right there on the site.

Just not very user friendly at all.

After submitting my claim, I have not heard from anyone…over one week…

We were not able to go on our trip. We did file a claim and are waiting to hear from Berkshire Hathaway.

Very easy to review what we would like to insure and to complete the process. Great customer service to clarify the coverage and to file a claim as unfortunately we had a dental emergency during the trip.

Great customer service, and quick response time.