Compare Berkshire Hathaway Travel Protection Plans in Just A Few Simple Steps
Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
Customer service was promptly responsive when I requested proof that my coverage included covid-related medical issues.
So far it has been fine, claim has not been reviewed yet.
I had to change my travel dates six weeks later because of Covid and they doubled the cost of my policy claiming costs had gone up. So I said I wanted to cancel it and they denied it saying I was past my window. I asked if this was a new policy and if so I had a right to cancel since I was within the cancellation window. No again. I then called you squaremouth asking for help and all I got was wow that’s too bad. You heard of that happening no recourse, no intervention on my behalf. I called Berkshire Hathaway again wanting to talk to a manager. After three calls and threatening to report them to various insurance regulators they refunded me. So I got other travel insurance with Travel Insure because I felt you were of no help to me as your customer.
The cruise line canceled due to Covid issues in South Africa. I was out my 600+ dollar mandatory insurance policy, something beyond my control.
This type of situation was not written into the policy that should have been due to circumstances the insurance company was not very sympathetic and was not willing to reimburse my insurance policy funds.
We have had to cancel/delay our trip and they were extrememly helpful and professional in our interactions
Easy to research and purchase. Customer service answered our questions in a timely matter.
The customer service representative was incredible. She helped me resolve the issue I had of rescheduling due to covid. Very grateful.
The policy only covers you for 7 days after the expiration date. If you were seriously ill you could be hospitalized far longer.
Was not able to take the trip
Was not able to get a refund or delay for use in the future
Trip was cancelled until next year, same timing. Have already taken out a policy with Berkshire for upcoming trip in 2023