Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
I did not get an email confirmation from Berkshire Hathaway, so I called to ensure I did have travel protection. I found out I owed more than originally charged. I got my email confirmation a few days before I left for my trip.
Professional, courteous
So far, so good. I've just returned home and am in the process of completing my claim.
I submitted my claim on 11/7 and I have not heard anything back. Not even a confirmation that they received my email.
Claim #02443124
Review Updated: 12/18/2021
So glad I had travel insurance while I was in South Africa as I needed to go to the Hospital there. Filling a claim was so easy too!
Great way to compare pricing and benefits
Berkshire gave me the feeling of security, that I was in safe hands. Thank you
My conversation with the customer setting agent was brief (I only had one question), but helpful.
Above comments are about the company and my interactions. My claim was rejected because the trip was canceled by the group who organized it, which was not covered. I won't hold that against Berkshire Hathaway.
Very professional, easy to use, good coverage.
Cruise line canceled the trip. I requested a refund. After a little back and forth they sent me a refund. Overall very satisfied that it worked out.