Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
I have not received my check . My claim was approved several weeks ago. John Cole
Review Updated: 11/10/2025
Good communication. Policy followed.
Once Berkshire Hathaway received my documentation, my claims
were processed, and my checks were issued quickly. Well done!
I called to set up a claim, but we wound up not needing it, so I didn’t file the paperwork necessary for reimbursement. But customer service was fantastic! I got all my questions answered when I thought we were going to need to file a claim. Ele
They refused to pay the claim. Extremely disappointed with them. You took my money then gave me the run around and never paid it. Very dissatisfied
Great coverage for a great price. Worth the piece of mind when traveling.
Very helpful when I had to change the dates as I had mistakenly put the wrong dates in
My parents had to cancel their trip after my father had a medical episode and was medically advised to cancel his travel plans.
Filed the claim and immediately contacted the company to ask what was needed. We went back and forth twice, maybe three times but not for anything unreasonable, and their responses were within a reasonable time frame of 2-3 weeks.
Today, without notice, we received the full amount of our claim. Three months start to finish. Would recommend.
One of the two travelers got Covid 2 days before departure, and we had to cancel the trip. We sent in a claim and are awaiting a resolution.
Review Updated: 10/15/2025
The processing of my claim was quick and complete. Thank all involved in this settlement. Jane from Washington
Great customer service! And able to access an agent right away!
We appreciate you taking the time to provide us with your feedback and are very glad you had a great experience. Safe travels!
It sure helped me in choosing
my travel protection and helping me save as well.
We appreciate you reaching out to share your experience! We wish you safe travels!
Last updated: September 26, 2026