Compare Berkshire Hathaway Travel Protection Plans in Just A Few Simple Steps
Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
Absolutely appalling experience ! Avoid BHSIC at all costs. I bought this travel insurance to protect my family during a long international trip, only to be coldly denied coverage when my 5-year-old child was hospitalized abroad. Their excuse? We didn’t pre-book a return flight — a petty technicality buried in fine print and absurdly irrelevant in today’s flexible travel landscape. I provided every document requested, stayed in constant communication, and incurred less than $1,500 in valid medical costs — still, they refused to pay. Appeals were ignored. Only after disputing the charge through my credit card did I recover a fraction of what I was owed. BHSIC then retroactively canceled my policy after it had already expired — a blatant dodge of responsibility. This company betrayed my trust during a true emergency, and their handling of claims is disgraceful. Think twice before trusting them with your family's safety.
Thank you for your feedback. When purchasing a travel insurance policy, you need to have a confirmed departure & return date. Unfortunately, without those you do not have a valid policy. Please feel welcome to reach out to our claims team with any further questions you have.
Friendly and explained choices. Let me decide.
We’re so glad you enjoyed the purchasing process and service. Safe travels!
I had all the required documentation, so my successful experience was reasonably assured. My only concern was the length of time the process required. I would definitely use Berkshire Hathaway travel insurance in future travel.
Prior to our trip my wife had a stroke. We were able to cancel our reservations without using the insurance. BERKSHIRE refunded the cost of our policy. We will surely use them again.
Thank you so much for taking the time to leave a review. We’re very sorry to hear about your wife and hope she is doing better. We wish you safe travels in the future!
While I'm glad I purchased this policy, it is yet to be determined whether or not it has any value.
It was hard to find my actual policy number to file a claim.
While the customer service line answered in the middle of the night, which was great, they offered little if any assistance.
I'm still waiting to hear back about my claim after one week.
We’re very sorry to hear that you experienced complications on your recent travel and appreciate you taking the time to reach out. Feedback like this helps us grow and improve! We’ll be sure to review both the documents you received and the call that came in to determine how we could have assisted you better. I do see that a claim has been started and that documentation was received on Monday 5/26/25. Our processing timeframe is within 15 business days, so you should be receiving a determination very shortly. If you have any questions or concerns, please feel welcome to reach out to our claims team at 855-205-6054 or travel.claims@bhspecialty.com.
We spent a lot of money on this trip, and I was happy to have protection for if anything went awry. I added car insurance at a later date on two different cars, and it was really easy to add after the original policy was in place, and it was less expensive than the car rental agency's insurance (by far!) Customer service was great! They clearly stated the coverages and costs. I'm sure if I would have needed to make a claim, it would have been a seamless experience.
Thank you for taking the time to leave a review! We’re glad that you found coverage easy to purchase and affordable. Safe travels!
I submitted a claim for a minor covered incident. The claim was approved relatively quickly. I will continue to use Squaremouth for comparing and purchasing policies and would opt for Berkshire Hathaway Travel Protection for future travel.
Can share more after I file the claim.
Thank you for reaching out! We hope your trip went well. I do not currently show a claim having been started on your policy, but please feel free to reach out to our claims team if you have any questions or concerns at 855-205-6054 or travel.claims@bhspecialty.com.
It was fine and was glad I didn’t need to file a claim
We appreciate you taking the time to share your experience with us! We hope you’ll choose BHTP in the future and wish you safe travels!
We purchased a policy that we thought allowed flexibility in the return date. We learned later that the policy was void because we did not provide proof of return tickets. My husband was injured and we returned in November. We believe full disclosure was not provided. We would like to ask that the premium be refunded.