Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
Berkshire Hathaway Travel Protection has been very attentive in getting back with me in regard to my my claim following my hospitalization. They are in the process of reviewing it now and hope for a positive outcome after a terrible experience during the trip.
I chose this particular company because it came highly recommended by other traveling friends.
It is almost 8 weeks after I presented my claim and I have not had resolution. Please advise. Thank you
I only used it to get reimbursement for a medical visit (non-emergency) while in the UK. I gave 4 stars instead of 5 stars because they a) needed more travel documentation than I had kept, and b) they were slow at sending a check. That said, they reimbursed me for 100% of the expense, and without every bit of travel documentation that they asked for. I would definitely use them again.
i'm really impressed with this market place. at first i thought it was too good to be true, but the service was excellent by both squaremouth and my provider.
thanks!
Fortunately, we had no incidents requiring a claim. However, based on interactions with Berkshire Hathaway , I am hopeful all would go well. We have arranged for 3 additional policies in the coming months.
The claim was processed fast and I received the payment within less of 1 month.
As I didn't have an 'experience other than choosing your company and paying for the insurance there's nothing to report. An example of 'no news being good news?
Regards
M Treston
I had problems with their website - I could never log in. (I created my account on the app). Then, after I began my claim, I couldn’t access the app. Granted, the customer service reps were very friendly when I called, but that takes time. There was little to no information from the claims adjuster. I had to call them to insure they’d received all of my documents.
Coverage options were clear and easy to understand.
I called the 24hr assistant when I was very sick in Atitlan Guatemala, hoping I could get some help on what to do, where I could go for medical help. All they could tell me was that I had to get a doctor to sign a form. That is when I realized I was on my own.