Generali Travel Insurance Reviews

The claim was easy to complete minus a question about the airline's solvency. That question should be a criterion for your review before you issue the claim payment. Other aspects of the claim's submission process were efficient and user friendly. Additionally, the claim was paid in an unexpected time of 3 days. Thank you for making the process effortless

The 24 hour “assistance” was unable to find a place in Budapest that would provide treatment for a traveler. I called the places recommended by Generali but they were either for people with Hungarian national insurance or they were unable to see me. I used a new AI search app and found a fabulous place on my own.

For common tourist destinations, the insurance companies should be developing relationships with health-care providers who accommodate tourists.

Our baggage was held up for 3 days (the baggage arrived on our 4th day). We had a few things in our small bag, but had to buy shirts and jeans to get us by. The airline said it would be 3-7 days for our luggage to arrive so we got things for 5 days. I kept my receipts for everything including the info from the airline on where they had our luggage. The claim was handled quickly without delay, "you check is on the way!".... I could see where my luggage was with my cell phone and a "Tag" in each case...

I am unable to get an update from Generali GA regarding whether they received the documents I forwarded them via e-mail due to their online system being unable to upload them from my desktop. Thus the mediocre feedback.

Just happy to find affordableminsurance. l

I have never purchased trip insurance before, but Squaremouth was able to put my mind at ease and walked me through the process. I made a mistake on the application and did not notice until right before the trip. Customer Service was amazing and walked me through how to correct the information and update the policy. I definitely will use Squaremouth in the future and have recommended it to several friends and relatives for their upcoming trips.

I called the Generali Global Assistance, sadly lost or stolen electronic devices are not covered under travel insurance. We got picked pocket in Madrid and have police report. Hoping we can get some money.

I can’t believe how easy the claim process was. Initially, I had concerns because I thought it was going to be difficult—based on the bad experiences others had told me. Once my claim was entered, it was approved within 5 days and money was deposited quickly. The person assigned to my claim was great — he answered all of my questions.

We don’t know yet. Just now filing a claim