Generali Travel Insurance Reviews

Thank you for sharing your feedback, Paula. Our goal is to process claims within 30 days from the time that they're received, however, some cases can take longer to resolve. We're pleased to advise that your claim has since been finalized and you should have received an email to your address on file from a dedicated team member advising to please allow 10-14 days for receipt of the check. Please feel free to reach out to us at (800) 348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.

We are happy that you found our site to be user friendly, Robin. Our goal is to make the shopping experience as easy as possible so that you can make the best choices for your travel needs.

Thanks for your feedback, Peter. At Generali Global Assistance, we value offering great customer service. We are sorry to hear about your travel woes, but happy that we were able to assist you.

We are grateful for your review, Maryann! Thanks so much for sharing your experience and choosing to #TravelSmarter.

Thank you for sharing your feedback, Annette. We were unable to locate an active claim filed against your policy and a dedicated team member will be reaching out to you to initiate the process and answer any questions you may have. Please feel free to reach out to us at (800) 348-9505 or via email at customerservice@generalitravelinsurance.com with any additional questions or concerns.

That's great to hear, Sharon! At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.

Thanks so much for your purchase and your review, Maggie. If you have any questions about the policy just purchased, we have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can reach them at 800-348-9505 or via email at customerservice@generalitravelinsurance.com.

Thank you for sharing your feedback with us, Michele. We are sorry for not meeting your expectations. We strive to process claims within 30 days from the time they are received; although some cases can take longer and supporting documentation is typically required in order for the policy to provide coverage for cancellations due to medical reasons. We have received your claim, and a dedicated claims team member will contact you to provide the status of your claim. Please feel free to reach out to us at 800-348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.

Hello Karineh. Thank you for sharing your feedback. We have received your claim, and a dedicated claims rep will follow up with you once their review is completed or if more information is needed. We strive to process claims within 30 days from the time they are received. Please feel free to reach out to us at 800-348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.