Generali Travel Insurance Reviews

Thanks for the feedback Julie! We are sorry to hear about the circumstances surrounding your claim, but happy that you received the assistance you needed from our team. We will share it with our Customer Service Team.

Thank you for sharing your feedback, Laureen. We were unable to locate an active claim filed against your policy and a dedicated team member will be reaching out to you to initiate the process and answer any questions you may have. Please feel free to reach out to us at (800) 348-9505 or via email at customerservice@generalitravelinsurance.com with any additional questions or concerns.

Thanks for choosing Generali Global Assistance, Jeffrey! We know you have options when it comes to travel insurance but are pleased you chose to have Generali, one of the largest insurance companies in the world, to back your trip.

Thank you for sharing your feedback, Beverly. We're sorry to hear about the circumstances surrounding your trip cancellation. We take customer service and the claims review process very seriously. We're pleased to advise that your claim has been received, and our goal is to process claims within 30 days from the time that they're received, however, some cases can take longer to resolve. Please feel free to reach out to us at (800) 348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.

Thank you for your feedback Herb. We are sorry to hear about the circumstances surrounding your trip cancellation. We take customer service and the claims review process very seriously and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at customerservice@generalitravelinsurance.com with any additional questions you may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated timeframe as long as they haven't already left on their trip or filed a claim. If we can offer any further assistance, please feel free to contact us at the phone number or email above.

Thank you for sharing your feedback, Nancy. We were unable to locate an active claim filed against your policy and a dedicated team member will be reaching out to you to initiate the process and answer any questions you may have. Please feel free to reach out to us at (800) 348-9505 or via email at customerservice@generalitravelinsurance.com with any additional questions or concerns.

Thank you for your feedback John. We take customer service and the claims review process very seriously and cannot stress enough that it is important to review the coverage details of our plans via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at customerservice@generalitravelinsurance.com with any additional questions you may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated timeframe as long as they haven't already left on their trip or filed a claim. If we can offer any further assistance, please feel free to contact us at the phone number or email above.

Thank you for sharing your feedback, Teresa. We're sorry to hear about the circumstances surrounding your experience and apologize for not meeting your expectations. We take customer service and the claims review process very seriously. We're pleased to advise that your claim has been received, and our goal is to process claims within 30 days from the time that they're received, however, some cases can take longer to resolve. Please feel free to reach out to us at (800) 348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.

Thanks for choosing Generali Global Assistance, Mary! We know you have options when it comes to travel insurance but are pleased you chose to have Generali, one of the largest insurance companies in the world, to back your trip.