IMG Travel Insurance Reviews

Very confusing instructions from travel agency and what I was supposed to click at first.
Phone call to customer service clarified what was needed in what order.
Only needed one additional call to get verification that anything had gone through

Very smooth claim process. They didn't dispute any parts of the claim.

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Very happy with our experience with squaremouth. Professional, courteous, easy to work with

This is my 2nd time using IMG travel insurance . IMG insurance is easy way to get for travel insurance . It’s simple on line & fast . Representative in case you call for question was courteous & informative. Clear policy written .
Although I don’t have to file a claim, thanked God everything went on smoothly and I’m confident enough w/ the policy I purchased w/ them .

Easy purchase, good customer service.

I don’t remember if I called Square Mouth or IMG to explain how my policy worked, and what I should bring with me on my trip. Whoever I called, I got a live human being on the phone very quickly and she was friendly and helpful.

The resolution of my claim is r
Taking a very long time and communication is inadequate. My traveling companion has had hers resolved much more quickly. I am not satisfied.

The IMG rates were very competitive and while I did not have to file a claim, I will continue to consider the purchase of insurance coverage for future travel through IMG.