Tin Leg Travel Insurance Reviews

Provided the best coverage for the best price.

We were delighted with the service and your company's professional performance. Everyone I dealt with was extremely pleasant and knowledgable with respect to the policy. If I could give you a 10 star rating, I would. I selected your company after searching a comparison of travel insurance policies on the internet. Your company stood out immediately and I am thrilled it did. I would definitely use your insurance company again and I will make a point of telling everyone I know about your company. There was nothing I disliked about our policy. Everything your policy promised proved to be true. Thank you for offering such special service.

Had no problems with purchasing, and fortunately did not need to use it.
Although our flight was delayed, the airlines covered the night's hotel and we were able to switch the days of our planned tour.

Service was excellent. Claim was handled right away.

Claim forms were easy to complete. Claim was settled within
9 days from submission to payment. I liked everything about this policy including the price. I would recommend this policy to other travelers.

I sent the claim form and police report by email nd received a Check two weeks later. No hassle, and simple and easy procedure. I highly recommend this company.

We were extremely satisfied with the service.
Thanks

The customer service was very helpful. the representative directed me to the Claims department but also answer all my questions to the best of his ability. Pleased with the claim process

When I called customer assistance with questions about filing a claim, the first person I spoke with gave me very inaccurate information and was rude. With persistence and repeated calls, I was able to speak with someone who knew what she was talking about. After this the claim went smoothly. Were it not for the first person, I would give the claim process 5 stars. I will purchase travel insurance from Tin Leg for my next trip

TL has been very helpful most of the time.
Being in the business of paying claims is not easy, I am sure, and there has to be checks and balances for fraud protection, but some of the paperwork requests were pretty onerous and very time consuming. We still have one request outstanding - months after submitting a claim because of the excessive (to my mind) paperwork requested.