Tin Leg Travel Insurance Reviews

I needed rabies shots when I returned from my vacation because of exposure to bat urine (long story - adventure travel). I called the customer hotline and they emailed the claim forms. It took a while to get all the out of pocket expenses finalized but when I sent my claim to Tin Leg they turned it around quickly and without fuss, paying the claim in full. Full marks for customer service, product choice and price.

I had to cancel because of an accident on my bicycle. Paperwork was signed for 11/12/14 and acknowledged by e-mail 11/17/14. Payment is supposed to be within 3 weeks.

I extended my trip a few days and was told when I called assistance that I could not extend my coverage. The assistance person was utterly unhelpful and couldn't care less.

I FOUND THE CUSTOMER SERVICE VERY HELPFUL & KNOWLEDGABLE.
THE POLICY IS ALSO VERY SIMPLE AND COMPREHENSIVE, COVERED ALL MY TRAVEL NEEDS.

Slow email response.

After comparing multiple policies, Squaremouth provided what we wanted at the best price.

I haven't received a settlement or any information about my claim other than that they have received my paperwork.

Easy to purchase insurance, but didn't use it.

Although I filed a claim with complete paperwork (according to the rep I spoke to), I received no payment nor feedback for more than a month. When I called, they said they had received my paperwork and were waiting for information from the trip provider. I had sent this with the claim. Last talked to them more than a week ago, but nothing additional.

Dissatisfied with their lack of providing feedback on what is happening with my claim.

Customer service was very knowledgeable and answered all my questions in regard to what policy I should purchase. I also have another policy pending to cover a trip we are taking in 1/2015. I