Tin Leg Travel Insurance Reviews

When I called someome answered promtly and resolved my question. I would recommend this policy to someone eles.

Very happy with my SquareMouth experience.

I have already made a new insurance for my May 8 Holland America trip.

I liked that I could choose the coverage that was appropriate for my trip.

You came recommended to me from a previous client of yours and I will surely recommend you to others and use you in the future. What I appreciated most was the timely manner you handled my claim. The reason for my clan was the death of my husband 6 days before our travel date. You handled everything professionally.

I got mugged in Montevideo and, of course, I didn't know if my health insurance or Square Mouth would cove a visit to the emergency room. My fault so I did without any medical assistance (I'm fine).

Customer service was helpful in finding a plan to meet our needs.

I had to cancel our trip because of an emergency illness. The processing of our claim was a little slow, but I was very satisfied with the results.. We received checks for 100% of our trip cost. I would use this company again and recommend to other travelers.

Tried contacting Tin Leg numerous times with the number they provided on our policy. Each time we got a voicemail. Always called during normal business hours as listed on policy, but they were never available. Even tried calling the 24 hour emergency response line and got nothing. Left a voicemail regarding a lost wedding ring and whether or not the policy would cover it, and we never got a response. Even if it's not covered, we warranted a response to our voicemail.

I would not recommend this insurance company based on the fact that their business hours listed are wrong, and/or the number they provided me was false. I intend to follow up with someone about this, but unfortunately have no way of doing so.

It seemed to be the best policy for me.

I purchased cancel for any reason option trip insurance and was not able to travel. My claim was received at Square Mouth on 23 January. I inquired about status on Saturday,31 January, and left my name and phone #. I have not received a call back and intend to call again today.

Purchasing the policy was clear cut and efficient. I spoke to customer service about a couple of questions before purchasing and found that person to be helpful and knowledgeable.

I got under 50% of my medical bills reimbursed (210 out of 500+).
I got rejected the first time, for a reason which wasn't true, re-submitted my claim and got it accepted.
Never got notified of the rejection, so I had to call to get the case re-opened.
The second case got stalled at a step, so I had to call to follow up again.

And I'm still waiting to get my claim cheque. So really it's still unfulfilled.

Whole process felt like, and still feels like you're trying to **** over the customer.