Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
No claim - no problem
Selected Tin Leg for cost and coverage factors in spite of the company name.
Your representatives were very helpful and courteous. I really expected a lot of trouble but my experience with square mouth was very pleasant. I would recommend to all my friends and family.
Although I did not need to use the insurance, it was nice knowing that if we did need to cancel our trip we would be able to get our money back. The process was easy to follow and the price was reasonable compared to other vendors.
Frustrated. Why does it take four more weeks to review my claim? You have had it for four weeks already.
The claims representative was very friendly and took time to explain the claims process to me.
awaiting re-issuance of refund check
I was sent a letter requesting additional information which I sent immediately. Apparently you lost it but never called again for this information. When I called to find out the delay in my claim I was told about the letter and lack of information.
I resent it via email but have not heard back.
This is the first time I have had to make a claim for cancelling a trip and I admit I was a bit nervous. Everything the policy said would pay was paid. The claim was completed and filed on-line and the check arrived back to me in less than two weeks. I was very impressed by the lack of red-tape and the responsiveness of the organization. I highly recommend Square Mouth and Tin Leg.
Thanks for making it so easy for me. I appreciate all.
Yes I would recommend
We regard your company highly.