Tin Leg Travel Insurance Reviews

Their representative was courteous and kind on the phone, but was unable to provide me any information as to what the coverage would be for canceled flights and delay. They just sent me a form to fill out, which I will be doing, Then I will have to wait for an answer. It would be more helpful if their representatives were able to walk the customers through the claims process and provide feedback as to exactly what is covered.

I cancelled the policy 2 days after purchase due to a family emergency and was unable to travel and cancelled the trip.

About two weeks before my intended departure, I needed to cancel my trip do to a severe health problem. I have filed a claim with Tin Leg providing the information they require and am awaiting their decision on my claim.

We had to cancel our trip because my wife could not fly due to a severe sinus infection. The insurance carrier paid the claim very quickly. I would use them again and hopefully not have to make another claim.

All went very smoothly, easy to access. Gave me confidence that if anything happened I could get help.

The process was very easy to complete and the prices were better than other travel insurances I checked.

I cancelled my trip to Israel due to the ongoing terrorist activities in the region in August, 2014. The claim that I submitted along with supporting documentation to Tin Leg was paid in full under the terrorist provisions of the policy. No complaints here. I am certainly glad that I purchased this policy. I would certainly use Tin Leg again for future travel insurance needs.

Highly satisfied with the way our claim was handled.

They are taking a long time to process my claim. They have not, to my knowledge, contacted our rental agent in Costa Rica to verify our claim. They have asked me to provide the same information that I provided in my original claim cover letter to them. I am getting impatient to at least hear whether they will honor my claim or not.

Policy was poorly written, my calls to the 24 hour hotline were not returned, claims submission forms were unintelligible, and part of my claim was only partially reimbursed. I will never purchase a policy from TIn Leg again.