Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I will wait to see how well, promptly, and fairly my claim is handled.
Fair price in comparison with comprehensive coverage. Thankfully didn't need it!
Upon arrival in Instanbul my luggage was lost for 2 days and once I get to a place where I can copy and submit, I will send in my claim.
The first day out on the bus to the Vatican in Rome Italy, we were robbed of everything we had: 230.00 euros, credit cards, drivers' license, medical cards, photos...everything. We got nothing back. How's that for insurance?!
Excellent service.
I would definitely recommend this policy.
Excellent customer service. But, there are a lot of versions of the policy regarding pre-existing condition coverage, and it would be nice to have only one version per state.
I am disappointed that Tin Leg rejected my claim, which was clearly eligible for reimbursement based on the information I had. I am appealing this decision.
It was great to have this for peace of mind, and was inexpensive. Glad we didn't have to use it. Will purchase from Tin Leg again in the future.
Company service is slow, which is why I'm still waiting to hear appeal on my claim, which they initially denied, for a rather bogus reason, imo.
It's a huge pain to get thru on the phones -- I've been disconnected at first almost every time I call -- but they are extremely slow to respond to email. And then the response, after several days is usually some auto reply.
What I've been told over the phone by agents is contradictory. Whether they approve my claim or not, I'd say stay away from this company. Filing and appealing a claim is an incredible, frustrating, time-consuming pain.