Tin Leg Travel Insurance Reviews

Happy with your product.

I did not like how much ithe insurance cost me. But I was glad, I had the insurance if needed.

Travel insurance reviews are always 5 stars until one needs to file a claim. Mine was for trip delay where my flight was cancelled twice - clearly covered in the policy. It still took 2 months and 10 email requests for more and more information, but I was finally paid. Not a great experience but better than the one other time i had to file a claim with a different company many years ago - hence the 3 stars.

It was a very easy process!

Easy to acquire coverage and so far the claim process has been smooth m. Still pending to receive a final answer to the claim

My wife's baggage was delay by 7 days.
We make some expenses and we are waiting for the refund.

In the past I was able to connect my insurance policy with my traveling companion in the initial registering process. When I couldn't figure out how to do that,
I called for assistance. The person I talked to was very helpful explaining that the process was different. She offered to add notes to each of our policies to connect them. We felt more confident knowing there was a connection between our policies.

The medical facility recommended and utilized in Palma de Majorca was unorganized and difficult to communicate with and did not follow up with results until I contacted them and was transferred no less than 10 times. One women when attempting to get test results actually screamed at me.
In all my years of travel this was 1st time I have used insurance. Not sure how you review and vet the medical companies you utilize but was disappointed.

Claim has not been finalized yet so am withholding judgement on process until completion.

I purchased cancel for no reason travel insurance, so I paid extra for that coverage. When I had to cancel my flight thru united, tin leg told me they would not pay me under the “cancel for no reason” as united already gave me united flight credit to use. I bought the insurance so I wouldn’t get flight credit but instead get some of my money back in case I needed to use it and tin leg gave me the same exact thing I already could have received directly from united airlines…which is flight credit! Why buy the insurance if you’re gonna get something the airline will already give you. I got taken in the insurance and now have $2200 in flight credit I have to use by myself by February 2025….and to top it off, I have to use all the 2200 altogether for one purchase or I lose what I don’t use. That honestly is worse than having bought the ticket directly from united without insurance. I would be in a better place and saved the insurance cost. Tin leg has bad policy and coverage in this field and I am very disappointed and Fustrated with this decision.