Tin Leg Travel Insurance Reviews

Very pleased with the entire claim experience, ease of filing and the amount of time I had to invest in the process

This was our first experience with travel insurance. Now that we're older and health concerns can foil the best-laid plans, we thought it worth looking into. The process was easy and it was far more affordable than we expected. We'll be sure to consider it again, particularly for our overseas trips. We (thankfully) didn't need to file a claim so I can't speak to the quality of the claims process.

There was a lot of required documentation for the claim, but fortunately it was easy to submit it electronically. Overall the claims process went smoothly, though the communication was a little thin coming back from the company.

Knowledgeable customer service; great pricing and easy to use their website.

Nor yet

When we needed to extend our insurance policy by two days, our Tin Leg representative was very helpful and efficient. Thanks!

Easy and affordable!

Customer Service always accommodating and professional each year I’ve obtained a policy and/or had questions

I wanted to cancel my trip since I was let go from my employer two weeks before our departure date. I contacted customer service to verify we could cancel, but was told the fine print said I had to have worked for that specific employer for at least 3 years. I have worked continuously for 25 years in tech, but had just switched jobs after 7.5 years at my previous company. This requirement is ridiculous and prevented me from using the insurance to cancel my trip. I would not purchase this insurance again.

I got Covid before travel and so couldn't take the trip. However, it was not obvious to me that I needed to get an "official" test result from a hospital/physician to get reimbursed for a claim and a home test result wouldn't suffice. As a result my claim was denied.