Tin Leg Travel Insurance Reviews

I always use Tin Leg for my trips and have referred many friends to you. I only had to make a claim once but you handled it perfectly.

Coverage options decrease the closer to travel date which results in paying higher premiums for insurance.

The customer service was extremely helpful and patient with me. I will definitely use Tin Leg again.

I actually bought the policy, but the start date came out almost a month earlier than my actual trip. I called, and the representative immediately credited me and helped me repurchase with the correct dates. The whole thing was resolved within 24 hours. She was very helpful and pleasant to deal with—something I don’t usually experience with insurance companies. We also had plenty of options, and although we had a 24-hour cancellation window, her friendliness and professionalism made me feel confident in keeping the policy.

We purchased the Gold Policy.
Unfortunately, we had to cancel our cruise shortly before our departure date.
Our claim team has been very helpful. As I submitted the required documentation, they responded within a day as to whether or not it was acceptable, and what else was still needed.
I am now awaiting their determination as they review my completed claim.

Easy to compare policies except I wish there was like a search based on my past purchases - or perhaps a way to save my preferences (like Primary medical, 100k evacuation etc) for the search so I don’t have to do each time. “Use your preferences” option for the search and I could uncheck or change whatever in the filters, but it would default to my usual preference.

Using Tin Leg gave me peace of mind for a small against large loss. I thankfully did not need to ise it. I had a slight issue to correct before my trip and they quickly and easily corrected it. I would use it again.

We've now traveled twice with a Tin Leg policy. Fortunately, we have not had to file any claims, but we have been favorably impressed with the helpfulness of your customer service agents and with the price for the coverage promised.

After submitting my claim and all required documentation I was repeatedly asked for additional documentation. The issue is that I already had submitted: so I had to submit the same document over and over again.
Very Frustrating.
I do not expect to purchase this insurance again.

Flexible and understood a need to apply different travel logistics to maintain coverage although travel schedule and cruise vendors changed...