Tin Leg Travel Insurance Reviews

I am lucky that I did not need to use the insurance services. I am assuming if I had done so, they should’ve and would’ve completed what they have promised. It was a little bit difficult to set up at first, and I had to make a few calls to Customer Service but they were very nice and helped to figure out the plan that I was getting the cost, etc. actually in the future since I travel frequently to Europe, I would like to have a phone number or an email where I can reach out to them directly and set this up for when I travel abroad.

Really appreciate the service... Thank you

your staff is very helpful and informative.

called for clarification when obtaining insurance

I was delayed on my way home and unexpectedly spent 4 nights in an airport away from home. I called customer service from there to understand my coverage. It was easy to get through -- during business hours only tho -- and my questions were answered. However, it was disappointing that my policy won't cover anything on the return trip, even tho I was still across the country.

I filed a claim with Tin Leg on 1/26/26. I received an automated email. I haven't heard from them. I also sent an email. Please help me process my claim. What is the point of buying travel insurance if you can't get the coverage owed?

I am quite disappointed seeing that Tinleg declined my claim - trip delay was the cause and main reason to get the insurance.
If they act similarly in other situations (e.g., emergencies where you need to get to your home country) I would not want to make that experience. I will be hesitant to buy another insurance from Tinleg