Tin Leg Travel Insurance Reviews

Like many companies out there, waiting time on line is excessive, but manageable .

Will use again great service

Very easy to purchase the policy. Staff very helpful. Did not need to use it, but felt more secure because I had the insurance. Would definitely use your services again.

My flight was cancelled, and could not get out of area for two days. The airline offered no compensation except rebooking the flight two days later. I had to book a hotel and will be filing a claim for that.

Submitted a claim, but was able to come home on scheduled flight.

Difficult to have customer service answer a call then said they would call back. About 10 hours later got the call back. 😳

HELLO! I DID CLAIM LONG TIME AGO! I DONT HAVE ANSWER FROM YOU . MY EMAIL NATASHA2905@AOL.COM PHONE NUMBER 8184645905 MY POLICE 53-TLG-47F-B7C69 THANK YOU

I had to change my travel dates due the Covid uptick in the UK. Asked that my policy dates could be adjusted to the new travel dates. This request was completed within 24 hours.

I didn't need to file a claim, but when I had to update my insurance coverage dates customer service was able to help me in a professional and helpful manner. 5/5 stars

I received a timely acknowledgement from Tin Leg of my notice of intention to file a claim. They emailed me the forms to fill out and submit for consideration. I filled out the forms and submitted in a timely manner. 25 days later I had not received an acknowledgement of receipt by Tin Leg so I phoned and was transferred over to Broad Spire. The person with whom I spoke acknowledged receipt of my claims forms, advised that an adjuster will review and make a determination and this process usually takes about 30 days to process. I am now waiting to hear from the adjuster. My forms were received by Broad Spire on March 22, 2022. I am looking forward to hearing their determination in the near future.