Tin Leg Travel Insurance Reviews

We got sick, had to come home early. Beggining the claim process w/ you …. Lots of work . Don’t understand the TinLeg/BattleFace/ Squaremouth relationship… hope you all make this process less painful than it already has been . Call me please.

Our luggage was delayed on return so I contacted tin leg to understand process and coverages should we need it eventually (thankfully we did not!).

I did not have any problems during our trip, which is good. I had an upfront question prior to purchase and it was promptly and curtiously answered.

My wife and I both came down with Covid.
I filed a claim, 3 weeks+ ago and they have stalled about getting it settled.
I have called and emailed and they said that they have not yet assigned the claim to an adjuster.
I am very unhappy with the response.

Our trip was interrupted in the middle due to a flight cancellation. We had to reschedule 2 flights and our tour as well. We also had to stay an extra night in a hotel. We called the 24 our line on a Saturday. The rep was very nice and tried to help, but she was unsure about what would be covered and asked us to call back on Monday. She had indicated only 24 hour medical emergency staff were available on the weekends.

I feel that the policy provided great coverage

We had to delay our trip and Tin Leg allowed us to change our policy dates. It was taken care of quickly and efficiently. Great customer service!

It’s been 5 business days since I filed my claim and I have received ZERO correspondence from Tin Leg. So far, I’m not impressed.

I had to file a claim due to a medical family emergency that happened 1 day into my trip and when i contacted customer service they were very helpful in guiding me on what i needed to do to get back home and if my insurance was going to help me cover any of my lost costs. I am still waiting on the results of my claim but so far it has been easy to deal with.