Tin Leg Travel Insurance Reviews

Great

I called TinLeg to inform of our future claim. The support was very good.

Great service at a great price!

My trip was cancelled as the first flight was cancelled. I tried to cancel my policy as I was not traveling but told I could not.

I couldn't file a claim because our VRBO was less than 100miles from our home residence. The customer service rep explained this to me and I reviewed my policy and found this. I think this should be highlighted more so people see it. I feel I wasted money for this policy.

I have filed a claim with Tinleg because I had to cancel my trip on account of illness. Tinleg seems to require an enormous amount of paperwork to document my claim. In addition to a Doctor statement, they also want copies of her medical records.

It started great the customer service was awesome and caring and professional but now its stalled asking whether I purchased the ticket and where and IDs, letter saying my plane ticket was canceled and not being happy with the letter from the airline doing there part for the taxes if it wasn't canceled they wouldn't be ding that.

The staff I spoke to were very knowledgeable, efficient, and patient. I needed the policy explained a few times and she was willing to answer every question with endless patience

Very accommodating as we changed trip dates and destinations.

Regarding the claim process. When you request documentation for the claim, don't wait a week to then come back and say that is not what we wanted...we need this instead. That is aggravating and a total waste of time. Someone should be reviewing the documentation and getting back to you the same day in order to prevent delays. I have worked in the insurance industry for over 30 years. This is best practice. If you want top of the food chain service this is what needs to be done.